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http://dx.doi.org/10.14400/JDC.2020.18.1.169

Mediating Effects of Organizational Silence between Workplace Bullying and Organizational Performance among Nurses  

Cheong, Jong One (Department of Public Administration, The Catholic University of Korea)
Publication Information
Journal of Digital Convergence / v.18, no.1, 2020 , pp. 169-175 More about this Journal
Abstract
This study is to analyze the relationship between Taeoom(workplace bullying) and organizational performance and to investigate the mediating effects of organizational silence between the relationship among nurses. In order to test the causal and mediating effects, this study employs the mediation analyses with regression. The sample is 273 from A university hospital in Seoul. Based on the results, Taeoom is basically, negatively associated with organizational performance. Acquiescence silence has played a full mediating role in the relationship between Taeoom and organizational performance. That is, Taeoom is not directly associated with organizational performance; however, it has a negative effect on organizational performance through acquiescence silence. Defensive silence plays a partial mediating role in the interdependence relationship. The implications of this study are that the negative effects of Taeoom would increase organizational silence and performance directly and indirectly; therefore, it is necessary to provide institutional prevention of Taeoom.
Keywords
Workplace Bullying; Nurse; Organizational Silence; Performance; Taeoom;
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Times Cited By KSCI : 9  (Citation Analysis)
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