Browse > Article
http://dx.doi.org/10.14400/JDC.2020.18.12.377

Factors Influencing the Retention Intention of Nurses in General Hospital Nurses  

Kim, Yu-Mi (Department of Nursing, Gyeongsang National University)
Seo, Minjeong (College of Nursing.Gerontological Health Research in Institute of Health Sciences, The Gyeongsang National University)
Publication Information
Journal of Digital Convergence / v.18, no.12, 2020 , pp. 377-387 More about this Journal
Abstract
The purpose of this study is a descriptive research study to identify the emotional labor, ethical climate, job satisfaction, and retention intention of nurses in general hospitals, and to identify the relationship between variables and factors influencing the retention intention. The study subjects were 198 nurses working in four general hospitals, and data were collected from September 18 to September 30, 2019 using a structured questionnaire. The collected data were analyzed by t-test, ANOVA, Pearson's correlation coefficients, and multiple regression using SPSS WIN 25.0. As a result of the study, there was a positive correlation between ethical climate(r=.345, p<.001) and job satisfaction(r=.388, p<.001), but emotional labor (r=-.153, p=.031) showed negative correlation. Factors influencing the retention intention of general hospital nurses are job satisfaction(β=.27, p=.001), age(β=.27, p<001), ethical climate(β=.16, p=044), and the explanatory power of the variable was 24.2%. In order to increase the retention intention of general hospital nurses, it is necessary to increase job satisfaction and create a sound ethical climate, and to develop an intervention program that can increase the retention intention by age.
Keywords
Nurse; Retention Intention; Emotional Labor; Ethical Climate; Job Satisfaction;
Citations & Related Records
Times Cited By KSCI : 21  (Citation Analysis)
연도 인용수 순위
1 N. Y. Goo & O. S. Lee. (2020). Factors Related to Ethical Climate of Nurses in Korea: A Systematic Review. Journal of Health Informatics and Statistics, 45(3), 261-272. DOI : https://doi.org/10.21032/jhis.2020.45.3.261   DOI
2 Locke, E. A. (1976). The nature and causes of job satisfaction. handbook of industrial and organizational psychology. Chicago: RandMc Narlly, 2(5), 360-580.
3 R. Y. Kang. (2018). Job Satisfaction, Turnover Intention, and Nursing Work Environment in Nurses in Small-Medium Sized Hospitals Categorized by Number of Bed, Unpublished master's thesis, Ewha Woman University, seoul.
4 E. J. Oh & K. S .Jeong. (2019). The Effect of Job Stress, Nursing Organizational Culture and Emotional Exhaustion on Retention Intention among Clinical Nurses. The Korea Contents Society, 19(7), 467-477. DOI:https://doi.org/10.5392/JKCA.2019.19.07.467
5 Hospital Nursing Society (2018). Survey on the status of hospital nursing staff placement. Lee SS, Nam SJ, Kim YA, Shin SJ, Choi HR, Cheon MH, et al. Survey of working condition of hospital nurse [Internet]. Seoul: Hospital Nurses Association; c2018[cited 2018 Sep30].Available from: https://khna.or.kr/home/pds/utilities.php?bo_table=board1&wr_id=8037&page=2
6 S. Y. Choi & M. A. Lee. (2018). Effects of Job Embeddedness and Nursing Professionalism on Intent to Stay in Hospital Nurses. Journal of Korean Academy of Nursing Administration, 24(3), 234-244. DOI:https://doi.org/10.11111/jkana.2018.24.3.234   DOI
7 Cowin, L. (2002). The effects of nurses' job satisfaction on retention: An australian perspective. JONA: The Journal of Nursing Administration, 32(5), 283-291.   DOI
8 S. O. Choi & J. H. Kim. (2013). Relationships among Job Stress, Nursing Performance, and Retention Intention of Clinical Nurses. Korean Society of Public Health Nursing, 27(1), 142-152. : DOI:https://doi.org/10.5932/JKPHN.2013.27.1.142   DOI
9 Nanncarrow, S., Bradbury, J., Pit, S. W., & Ariss, S. (2014). Intention to stay and intention to leave: Are they two sides of the same coin? A cross-sectional structural equation modelling study among health and social care workers. Journal of Occupational Health,, 14-0027-OA.
10 H. R. Nam & Y. M Cho. (2017). Effects of Empathy Ability, Emotional Intelligence on Emotional Labor in Nurses. The Journal of Korean Nursing Research, 1(1), 37-45.
11 M. R. Song & K. J. Park. (2011). Emotional Labor Experienced by Ambulatory Care Nurses. Journal of Korean Academy of Nursing Administration, 17(4), 451-461.   DOI
12 M. Y. Choi, H. S. So & E. KO. (2019). Influences of Occupational Stress, Ethical Dilemma, and Burnout on Turnover Intention in Hospital Nurses. J Korean Acad Fundam Nurs. 26(1), 42-51. DOI:https://doi.org/10.7739/jkafn.2019.26.1.42   DOI
13 S. M. Park, O. I. Park & H. Moon. (2013). The effect of the emotional intelligence on the relationship between emotional labor and turnover intention of the general hospital nurses. Health Soc Welf Rev, 33(3), 540-564. DOI:https://doi.org/10.15709/hswr.2013.33.3.540   DOI
14 Y. H. Yom, H. S. Son. & H. S. Lee. (2017). The Relationship between Physical Discomfort, Burnout, Depression, Social Supports and Emotional Labor of Clinical Nurses in Korea. Journal of Korean Clinical Nursing Research, 23(2), 222-23. DOI:https://doi.org/10.22650/JKCNR.2017.23.2.222   DOI
15 S. Y. Song. (2018). Effect of Emotional Labor and Psychological Empowerment on the Organizational Commitment of the Nurse in the Small-Medium sized Hospital. Unpublished master's thesis, Gachon University Gradeuste School of Nursiong, Gyeonggi.
16 Victor, B., & Cullen, J. B. (1988). The organizational bases of ethical work climates. Administrative science quarterly. , 101-125.
17 Olson, L. L. (1998). Hospital nurses'perceptions of the ethical climate of their work setting. Image: the Journal of Nursing Scholarship, 30(4), 345-349.   DOI
18 Y. J. Jang & Y. J. Oh. (2017). Impact of ethical factors on job satisfaction among Korean nurses. Nursing Ethics, 0(0). DOI:https://doi.org/10.1177/0969733017742959   DOI
19 J. I. Hwang & H. A Park. (2014). Nurses' perception of ethical climate, medical error experience and intent-to-leave. Nursing Ethics, 21(1) 28-42. DOI: http://nej.sagepub.com/content/21/1/28   DOI
20 Amiresmaili, M., & Moosazadeh, M. (2013). Determining job satisfaction of nurses working in hospitals of Iran: A systematic review and meta-analysis. Iranian Fjournal of Nursing and Midwifery Research , 18(5), 343.
21 K. J. Lee & S. Y. Yoo. (2011). Relationships between Nurses' Ethical Dilemma, Coping Types, Job Satisfaction and Turnover Intention in Korea. Journal of Korean Clinical Nursing Research. 17(1), 1-15.
22 Morris, J. A., & Feldman, D. C. (1997). Managing emotions in the workplace. Journal of Managerial Issues, , 257-274..
23 M. J. Kim. (1998). Effects of the hotel employee's emotional labor upon the job related attitudes. The Tourism Sciences Society of Korea. 21(2), 129-141.
24 E. S. Jung. (2014). Effects of Clinical Nurses' Job Stress and Emotional Labor on Job Satisfaction. Unpublished master's thesis, Catholic University, Seoul.
25 Slavitt, D. B., Stamps, P. L., Piedmont, E. B., & Haase, A. M. (1978). Nurses' satisfaction with their work situation. Nursing Research, 27(2), 114-120.
26 O. H. Koo. (2000). Clinical Nurses Perception of Empowerment Structur al Model in Nursing Organizatio Department of Nursing Unpublishe doctoral thesis, Graduate School Chungnam National University, Taejon.
27 Measures to improve working environment and treatment of nurses https://www.mohw.go.kr/react/al/sal0301vw.jsp?PAR_MENU_ID=04&MENU_ID=0403&CONT_SEQ=34422
28 Numminen, Olivia, Leino-Kilpi, Helena, Isoaho, Hannu, & Meretoja, Riitta. (2015). Ethical climate and nurse competence-newly graduated nurses' perceptions. Nursing Ethics, 22(8), 845859.
29 M. H. Park & S. H. Cho. (2019). Relationships among Grit, Job Satisfaction, and the Intention to Stay of Clinical Nurses in Korea. Journal of Korean Clinical Nursing Research, 5(3), 285-293. DOI:https://doi.org/10.22650/JKCNR.2019.25.3.285   DOI
30 M. K. Jeon & S. J. Han. (2019). The Effect of Nurses' Perceived Working Environment, Job Satisfaction, and Social Support on Intent to Stay. The Journal of the Korea Contents Association, 19(5), 532-541. DOI:https://doi.org/10.5392/JKCA.2019.19.05.532   DOI
31 Y. O. Suh & K. W. Lee. (2013). Lived Experiences of New Graduate Nurses. Journal of Korean Academy of Nursing Administration, 19(2), 227-238. DOI:http://dx.doi.org/10.11111/jkana.2013.19.2.227   DOI
32 M. H. Lee & J. K. Kim. (2013). A Comparative Study on Nursing Practice Environment, Professionalism, and Job Satisfaction according to Hospital Size. J Korean Acad Nurs Adm. 19(4), 470-479. DOI:http://dx.doi.org/10.11111/jkana.2013.19.4.470   DOI
33 J. H, Park & J. A. Kim. (2016). Effects of Emotional Labor and Work Environment on Retention Intention in Nurses. Asian J Beauty Cosmetol, 14(4), 437-448. DOI: https://doi.org/10.20402/ajbc.2016.0077   DOI
34 M. Baek & K. S. Jang. (2016). Development and Verification on the Effectiveness of Coaching Program for Nurses. Journal of Health Informatics and Statistics, 41(1), 57-66. DOI: http://dx.doi.org/10.21032/jhis.2016.41.1.57   DOI
35 I. S. Kang & W. G. Kim. (2019). The Effects of Ethical Climate and Ethical Sensitivity on Organizational Effectiveness of Small and Middle-sized Hospital Nurses. The Korea Contents Society, 19(1), 24-36. http://www.dbpia.co.kr/journal/articleDetail?nodeId=NODE07610705
36 H. S. Kim. (2017). Impact of Moral Sensitivity, Ethical Climate and Moral Distress on Turnover Intention among Hemodialysis Nurses. Unpublished master's thesis, Graduate School of Sciences Hallym University, Gangwon.
37 Y. S. Choi. (2014). Nursing professionalism, job satisfaction and turnover intention of nurses in small and medium-sized hospitals-focused on. Journal of the Korea Academia-Industrial Cooperation Society, 15(5), 2695-2702. DOI:http://dx.doi.org/10.5762/KAIS.2014.15.5.2695   DOI
38 I. J. Jung & Y. M. Kim. (2016). A Comparison of Empowerment, Job Satisfaction Organization Commitment between Advanced Practice Nurses and Registered Nurses of Hospitals. The journal of the Korea Contents Association, 16(3), 354-365. DOI:https://doi.org/10.5392/JKCA.2016.16.03.354   DOI
39 S. W. Byun & Y. O. Ha. (2019). Factors Influencing Nurses' Intention to Stay in General Hospitals. Korean Journal of Occupational Health Nursing, 28(2), 104-113. DOI:https://doi.org/10.5807/kjohn.2019.28.2.104   DOI
40 N. Y. Lee, U. Lee & J. H. Hwang. (2012). Factors Affecting on Hospital Nurse Intention of Retention. Journal of The Korean Data Analysis Society, 14(3), 1479-1491. UCI:G704-000930.2012.14.3.043
41 P. S. Park & T. W. Lee. (2018). Factors Influencing Korean Nurses Intention to Stay A Systematic Review and Meta-analysis. Korean Academy of Nursing Administration, 24(2), 139-148. DOI:https://doi.org/10.11111/jkana.2018.24.2.139   DOI