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http://dx.doi.org/10.14400/JDC.2020.18.11.547

Predictors of Emotional Labor, Interpersonal Relationship, Turnover Intention and Self-efficacy on Job Stress in New Nurses  

Kim, Su-Hyun (Department of Nursing, Nambu University)
Kim, Ja-Sook (College of Nursing, Chonnam National University)
Publication Information
Journal of Digital Convergence / v.18, no.11, 2020 , pp. 547-558 More about this Journal
Abstract
This is a convergence study to investigate the factors affecting the job stress of new nurses. The subjects of this study were 170 nurses and collected data by self-reported questionnaire. Data were analyzed by descriptive statistics, indepentent t-test, ANOVA, correlation and stepwise multiple regression analysis. The results of this research were the explanatory power was 57.2% with emotional labor, interpersonal relationship and turnover intention on job stress. As a result, it was confirmed that strengthening emotional labor management ability, interpersonal relationship ability and turnover intention was important to reduce job stress. It is necessary to study repeatedly the predictors of job stress through objective measurement.
Keywords
New Nurse; Emotional Labor; Interpersonal Relationship; Turnover Intention; Self-efficacy; Job Stress;
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