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http://dx.doi.org/10.14400/JDC.2020.18.10.081

The Influence of Small Enterprise Workplace Learning on Management Performance: The Mediating Effect of Job Satisfaction  

Choi, Jeong-Hee (Division of Business Consulting, Daejeon University)
Bae, Byung Yun (Business Administration at Yonsei University)
Hyun, Byung-Hwan (Division of Business Consulting, Daejeon University)
Publication Information
Journal of Digital Convergence / v.18, no.10, 2020 , pp. 81-93 More about this Journal
Abstract
This study is based on workplace learning, which has revealed its significant influence in the previous enterprise case studies. Why do small business owners have the opportunity to participate in workplace learning based on authenticity? It was intended to clarify whether it was necessary and to increase the growth and development potential of small business owners based on its contents. Moreover, this study is focused on identifying the influence of workplace learning on management performance through this series of processes. In order to investigate the influence of small enterprise workplace learning on management performance, research hypotheses were set based on a review of previous studies, and empirical analysis was carried out. A total of 203 questionnaires were empirically analyzed using SPSS 18.0 program. As a result, first, workplace learning had partially significant positive influence on job satisfaction. Second, workplace learning had significant positive influence on management performance. Third, job satisfaction had significant positive influence on management performance. Fourth, job satisfaction had partial mediating effect in the relationship between workplace learning and management performance. The analysis result showed that among sub-factors of workplace learning, only formal learning did not affect job satisfaction and that job satisfaction did not have mediating effect in the relationship between formal learning and management performance. According to analysis, this was because in poor small enterprise environments, opportunities to participate in formal learning like external training or in-house training were not kept. In other words, poor small enterprise environments were plainly revealed from the managerial, economic and social standpoint. Therefore, there is a need to establish the foundation of growth for them to solve problems and develop win-win development capabilities and an institutional system that can make a contribution to policy and education, and management, by helping small enterprises keep opportunities to participate in workplace learning. In spite of these significant study results, there can be a limitation. For improving this limitation, further research will need to target diverse fields focusing on samples, which can explain relations of many different variables. Also, working-level relation research connected to studies that can highly enhance management performance will be required.
Keywords
workplace learning; Formal Learning; Informal Learning; job satisfaction; Management Performance;
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Times Cited By KSCI : 9  (Citation Analysis)
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