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http://dx.doi.org/10.14400/JDC.2019.17.9.367

A Study on the User Experience of the Complex Cultural Space -Focused on Starfield Library and ARC.N.BOOK-  

Jeong, Su-Hyun (Digital Media Design, HongIk University, International Design School for Advanced Studies)
Kim, Seung-In (Digital Media Design, HongIk University, International Design School for Advanced Studies)
Publication Information
Journal of Digital Convergence / v.17, no.9, 2019 , pp. 367-373 More about this Journal
Abstract
In modern society, with the changing lifestyle, demand for complex cultural spaces is rising and various cultural spaces are emerging. However, user-centered cultural space research has not yet been shown. In order to find out whether various cultural experience functions and user experience types of complex cultural spaces are being delivered properly, this study compared and analyzed the representative cultural spaces of Korea, 'Starfield Library' and 'ARC.N.BOOK'. User experience analysis tools and individual in-depth interviews were used as research methods. As a result, both spaces responded that commercial space and brand library were out of harmony and that the use of services in complex cultural spaces was inconvenient. This is interpreted as the result of the need for improvement measures in the value and usability of experience provided by the current complex cultural space and is expected to help develop the complex cultural space in the future.
Keywords
Complex Cultural Space; User Experience; Customer Experience; Cultural Arts; Cultural Experience;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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