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http://dx.doi.org/10.14400/JDC.2019.17.9.199

A Study On The Application of RPA(Robotics Process Automation) For Productivity Of Business Documents  

Hyun, Young Geun (Division of Industrial Engineering, Ajou University)
Lee, Joo Yeoun (Division of Industrial Engineering, Ajou University)
Publication Information
Journal of Digital Convergence / v.17, no.9, 2019 , pp. 199-212 More about this Journal
Abstract
Digitalization is creating a variety of changes and innovations in our business environment. In manufacturing, robots have long been used for automation to innovate processing speed and quality. The RPA brings these innovations in manufacturing sites to the office space. The purpose of this study is to improve productivity for simple, repetitive tasks in these office space. For identify the potential of automation related to productivity improvement, I looked at the concept of business automation, and then simulated the five areas of business documentation works with agile methodology. In conclusion, I confirmed that productivity improvement of 97.3% in quality inspection and 31.7% in editorial design is possible, and examined the direction to apply to actual work. Based on these results, future study will explore the application of Intelligent Process Automation (IPA).
Keywords
Business Automation; RPA; Document Automation; Digital workforce; Artificial Intelligence;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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