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http://dx.doi.org/10.14400/JDC.2019.17.5.099

Key Factors Affecting Students' Satisfaction and Intention to Use e-Learning in Rwanda's Higher Education  

Violaine, Akimana (Rwanda Utility Regulatory Authority (RURA))
Hwang, Gee-Hyun (Office of International Affairs/Graduate School of Information Science, Soongsil University)
Publication Information
Journal of Digital Convergence / v.17, no.5, 2019 , pp. 99-108 More about this Journal
Abstract
This study aims to explore key factors which influence user's decision-making on the adoption of e-learning. We integrated UTAUT and Information Success Models to test that four independent factors affect student satisfaction to use e-learning in Rwanda's higher education. Data was collected by surveying students of University of Rwanda and Protestant Institute of Social Sciences (n=206). The analysis results showed that performance expectancy, facilitating conditions and effort expectancy except for social influence have a significant effect on students' satisfaction. This can help university administrators understand the factors that influence students' adoption of e-learning and incorporate these results into Rwanda's e-learning design and implementation. In final, Rwanda's government can contribute to establishing the e-learning policy and allocating its relevant resources centered on student needs.
Keywords
e-learning; Higher Education; UTAUT; Satisfaction; Intention to Use; Rwanda;
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Times Cited By KSCI : 9  (Citation Analysis)
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