Browse > Article
http://dx.doi.org/10.14400/JDC.2018.16.8.001

Study on Factors Affecting Turnover Intention of Digital evidence analyst : Focus on Job stress, Job satisfaction, Organizational commitment  

Kim, Kyu-Rim (Chungbuk Provincial Police Agency)
Kwak, Na-Yeon (Graduate School of Information, Yonsei University)
Lee, Choong C. (Graduate School of Information, Yonsei University)
Publication Information
Journal of Digital Convergence / v.16, no.8, 2018 , pp. 1-10 More about this Journal
Abstract
With advances in digital technologies digital crimes also rapidly have been increased. For this reason, the digital forensics has an important role in investigating digital crimes. In particular digital evidence analysts have been responsible for more workloads as much increased as it reflects an importance of their task. However previous researches have more focused on technology, not much on their work circumstance and behaviors. This study is to draw out factors affecting job stress and its effects on their turnover rate as it considers Job satisfaction, organization commitment. In this study, survey have been conducted targeting 124 personnel in National Police Agency and then the collected data were analyzed by using Smart PLS 3.0. This study have proved that causal relationship between job stress, satisfaction, commitment and job turnover respectively which is borrowed from organizational concepts. There will be theoretical and practical contribution to improve work circumstance and secure digital forensic talents as well.
Keywords
Digital evidence analyst; Turnover intention; Job stress; Organizational commitment; Job satisfaction;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
연도 인용수 순위
1 Status of Digital evidence analysis, https://www.police.go.kr/cmm/fms/FileDown.do?atchFileId=FILE_000000000093495&fileSn=1&bbsId=B0000136, 2017
2 E. S. Yoo. (2016. 10. 06). http://news.heraldcorp.com/view.php?ud=20161006000913.
3 Y. H. You, B. K. Song & S. J. Park. (2009). The necessity and training plans for Digital Forensic expertise. The Korean Association of Police Science Review, 11(4), 253-284.
4 H. J. Yun, S. Y. Lee & C. C. Lee. (2017). Deriving Priorities of Competences Required for Digital Forensic Experts using AHP. The Journal of Society for e-Business Studies, 21(1), 108-122. DOI : 10.7838/jsebs.2017.22.1.107   DOI
5 Police White Paper, http://www.police.go.kr/portal/main/contents.do?menuNo=200135, 2015
6 E. A. Locke. (1976). Nature and Causes of Job Satisfaction. In M. D. Dunnette(ed), Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally, 1293-1349
7 G. Johns. (1996). Organizational Behavior(4th ed) : harper Collins College Publishers.
8 H. B. Lee & S. C. Lee. (2006). A Study on the Relationship of Job Stress, Job Satisfaction, Organizational Commitment and Turnover Intention of Policemen. Korean Review of Orgarnizational Studies, 3(2), 83-101.
9 Y. S. Moon. (2011). The Level and Influencing Factors of Police Officers Job Stress. The Korean Journal of Local Government Studies, 14(4), 41-60.
10 D. Hellrigel, J. W. Slocumm & R. W. Woodman (1998). Organizational Behavior(8th ed.) : South-Western College Publishing.
11 R. Kreitner & A. Kinicki (1992). Organizational Behavior(2nd ed) : Richard D. Irwin Inc.
12 G. Kim. (2005). A Study on the Effect of Job Stress on Job Satisfaction and Organizational Commitment in Police Officers: Focused on Policeman of Police Operation Center. Korean Society and Public Administration, 16(3), 59-87.
13 R. Albanese & D. D. Van Fleet. (1983). Organizational Behavior : A Managerial Viewpoint.
14 J. P. Meyer & N. J. Allen. (1991). A Three-component Conceptualization of Organizational Commitment. Human Resource Management Review, 1, 61-89.   DOI
15 S. K. Lee, T. S. Yun & S. Y. Lee. (2015). Moderating role of social support in the stressor-satisfaction relationship: Evidence from police officers in Korea. International Review of Public Administration. 20(1), 102-116.   DOI
16 S. Y. Lee. (2012). The Impact on the Job Satisfaction of Subordinate to Transformational of Police Chief. Korean Association of Public Safety and Criminal Justice Review, 17, 261-288
17 J. Cook & T. Wall. (1980). New work attitude measures of trust, organizational commitment and personal need non fulfillment. Journal of Occupational Psychology, 53, 39-52.
18 W. H. Mobley. (1982). Employee Turnover: Causes, Consequences and Control Reading. MA : Addison-Wesley Publishing Co.
19 Y. H. Jeong & W. S. Shim. (2004). An Empirical Study on the Difference of Employee's Organizational Commitment Based On Demographic Characteristics. The Korean Journal of Human Resource Development Quarterly, 6(2), 95-126.
20 D. W. Kim & C. M. Park. (2003). A Path Analysis on the Job Stress and Organizational Commitment of Local Government Employees. Journal of local government studies, 15(4), 49-70.
21 H. S. Park, S. Y. Oh & S. P. Rho. (2001). A Model and Test on the Impact of the Street-level Bureaucrat's Role Stress on Quitting Intent in Public Service Environment : On the focus of Differences between Men and Women. Korean Public Administration Review, 35(3), 197-219.
22 H. S. Kim. (2005). A Study on the Relationship of Job Stress, Job Satisfaction, Organizational Commitment and Turnover Intention of Hotel Employees. International Journal of Tourism Management and Sciences, 19(3), 203-225
23 M. J. Kavanagh, M. W. Hurst & R. Rose. (1981). The relationship between job satisfaction and psychiatric health symptoms for air traffic controllers. Personnel Psychology, 34(4), 691-707.   DOI
24 Y. S. Kwon. (2006). A Study of Public Social Worker's Job Stress. Korean Public Administration Quarterly, 18(3), 743-765.
25 R. D. Caplan & K. W. Jones. (1975). Effects of Work Load, Role Ambiguity, and Type A Personality on Anxiety, Depression and Heart Rate. Journal of Applied Psychology, 60(6), 713-719.   DOI
26 C. F. Cooper & J. Roden. (1985). Mental Health and Satisfaction among Tax Officers. Social Science & Medicine, 21(7), 747-751.   DOI
27 R. T. Mowday, R. M. Steers & L. W. Porter. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, 14, 224-247.
28 H. J. Lee. (2012). The Effects of Police Officer's Job Satisfaction on the Affective Commitment. Korean Public Management Review, 26(3), 81-104.   DOI
29 W. H. Ock & S. Y. Kim. (2001). A Study on Job Stress and Job Satisfaction, and Organizational Commitment of Local Public Service. Korean Public Administration Review, 35(4), 355-373.
30 D. R. Hoath, F. W. Schneider & M. W. Starr. (1998) Police job satisfactions as a function of career orientation and position tenure. Journal of Criminal Justice, 26(4), 337-347   DOI
31 J. M. Bae. (2014). The Relationships among Job Stressors, Job Satisfaction and Organizational Commitment of Police Officials - Focusing on Moderating Effects of Social Support. Fire Science and Engineering, 28(6), 99-107. DOI : 10.7731/KIFSE.2014.28.6.099   DOI
32 M. F. Peterson et al. (1995). Role conflict, ambiguity, and overload: A 21-nation study. Academy of Management Journal, 38(2), 429-452.   DOI
33 D. S. Park. (1999). Job Satisfaction and Organizational commitment of researchers at government-initiated research institutes. Korean Public Administration Quarterly, 11(1), 51-66.
34 J. H. Kang. (2003). Evaluating the Causal Relationships among Organizational Support, Organizational Commitment, Job Satisfaction, and Service Quality in the Hotel F & B Department. Korean Journal of Food and Cookery Science, 19(2), 155-164.
35 M. S. Kim, H. K. Park & W. S. Choi. (2005). A Study on the effect organizational commitment and job satisfaction on the employee's stress in the food service industry. Journal of Hospitality and Tourism Studies, 7(1).
36 A. S. Tsui, T. D. Egan & C. A. III. O'Reilly. (1992). Being Different: Relational Demography and Organizational Attachment. Administrative Science Quarterly. 37(4), 549-579.   DOI
37 J. F. Hair, R. E. Anderson, R. L. Tatham & W. C. Black. (1998). Multivariate data analysis : Prentice-Hall, New Jersey.
38 F. Richard, J. N. Ghiselli. La Lopa & B. Billy. (2001). Job satisfaction, life satisfaction and tureover intent. Cornell Hotel and Restaurant Administration Quarterly, 42(2), 28-37.   DOI
39 D. Gefen, D. W. Straub & E. E. Rigdon. (2011). An update and extension to SEM guidelines for admnistrative and social science research. Management Information Systems Quarterly, 35(2), iii-xiv. DOI : 10.2307/23044042.   DOI
40 D. Gefen & D. W. Straub. (2005). A practical guide to factorial validity using PLS-Graph: Tutorial and annotated example. Communications of the Association for Information systems, 16(1), 5.
41 W. W. Chin. (2001). PLS-graph manual, version 3.0. Unpublished manuscript.
42 W. J. Lee. (2017). Factors on the Satisfaction of Korean Medical Tour Convergence Services of Chinese College Students. Journal of the Korea Convergence Society, 8(2), 53-62.   DOI
43 H. Lee & J. H. Kim. (2018). A Convergence Study on the Structural Relationships among Emotional Labor and Work Performance of Information Security Professionals, Journal of the Korea Convergence society, 9(1), 67-74. DOI : 10.15207/JKCS.2018.9.1.067   DOI
44 W. W. Chin. (1998). The partial least squares approach to structural equation modeling. Modern methods for business research, 295(2), 295-336.
45 Y. S. Cho & K. I. Khoe. (2018). The moderating effects of organizational culture on the relationship among open information innovation, strategic alliance and export performance of SMEs, Journal of Convergence for Information Technology, 8(2), 219-225, DOI :10.22156/CS4SMB.2018.8.2.219.   DOI
46 Y. B. Park. (2017). The convergence effect of job stress of counselors on sexual orientation - Focusing on ego resilience-, Journal of Convergence for Information Technology, 7(6), 194-199, DOI : 10.22156/CS4SMB.2017.7.6.193   DOI