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http://dx.doi.org/10.14400/JDC.2018.16.5.033

A User Analysis on the Improving Direction of KONEPS : Focus on Gyeongbuk province  

Kim, Sang-Min (Graduate School of Consulting, Kumoh National Institute of Technology)
Lee, Hyun-Soo (Graduate School of Consulting, Kumoh National Institute of Technology)
Publication Information
Journal of Digital Convergence / v.16, no.5, 2018 , pp. 33-42 More about this Journal
Abstract
This paper is based on the suggestions of the prior research on the buyer feedback, the selection of various product options, and the payment procedure improvements for Korea ON-line E-Procurement System(KONEPS), and this is to confirm the necessity of improvement and satisfaction from the viewpoint of the workers of the public and subordinate organizations the purchasing and using of the computer equipment in the actual KONEPS(Korea ON-line E-Procurement System). Based on the basic questionnaires and in-depth interviews, this paper conducts the qualitative case studies on IT and non - IT workers who had purchasing experiences for equipment at public institutions and government agencies in Gyeongbuk province. As results of the study, it was confirmed that the improvement is necessary for the buyer feedback and option selection part, and that there is a difference among the work experience for the simplification of the payment procedure and the satisfaction. In addition, the biggest contribution in the provided research is to categorize and to analyze the opinions on the use of public and relevant subordinate research participants. Additional work will be needed for a large number of workers in public and subordinate organizations who have purchasing experiences for handling various procurement products and those working in the metropolitan area and other public and subordinate agencies.
Keywords
KONEPS; GePS System; User Experience and Analysis; Feedback; Option Selection; Payment System;
Citations & Related Records
Times Cited By KSCI : 10  (Citation Analysis)
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