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http://dx.doi.org/10.14400/JDC.2017.15.9.35

Improvement of ICT SMEs Technology Support Programs using Exploratory FGI and Delphi techniques  

Lee, Hyung-Ju (SMEs Technology Support Section, Electronics and Telecommunications Research Institute(ETRI))
Lee, Yong-Hun (SMEs Technology Support Section, Electronics and Telecommunications Research Institute(ETRI))
Park, So-Ra (SMEs Technology Support Section, Electronics and Telecommunications Research Institute(ETRI))
Lee, Il-Jin (SMEs Technology Support Section, Electronics and Telecommunications Research Institute(ETRI))
Publication Information
Journal of Digital Convergence / v.15, no.9, 2017 , pp. 35-46 More about this Journal
Abstract
This study aim to figure out the limitation of existing ICT SMEs technology support programs conducted by Government Funded Research Institute. To investigate the limitations of SMEs programs, we conducted Focus Group Interview(FGI) with staff in charge of R&D department of beneficiaries(ICT SMEs). The results of FGI show that SMEs have troubles with the lack of R&D manpower, R&D infrastructure and non-R&D activities. Then, we conducted Delphi survey(derived from FGI) with related field experts to ask the problems and limitations of SMEs programs. The Results of Delphi show that SMEs programs has limitations with avoiding of SMEs support staff, lack of public R&D infrastructure sharing center, incompleteness of policies. Based on the results of FGI and Delphi, we suggest the several ways to improving SMEs programs.
Keywords
SMEs Technology Support; Manpower Support; R&D Infrastructure Support; Technology Commercialization Support; ICT SMEs; Policy program;
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Times Cited By KSCI : 5  (Citation Analysis)
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