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http://dx.doi.org/10.14400/JDC.2017.15.7.65

The Effect of Social Workers' Job Stress on Organizational Effectiveness and the Moderating Role of Organizational Commitment  

Han, Kyung-Hae (Dept. of Elderly Welfare, Gradual School of Venture, Hoseo University)
Lim, Wang-Kyu (Dept. of Management Information, Gradual School of Venture, Hoseo University)
Publication Information
Journal of Digital Convergence / v.15, no.7, 2017 , pp. 65-80 More about this Journal
Abstract
The purpose of this study was to investigate the effects of job stress on organizational effectiveness and the moderating role of organizational commitment among social workers. For this study, date were collected from 236 social workers employed at social welfare institutions in the Metropolitan area with structured questionnaires and analyzed using hierarchical regression analysis technique. This study found that three job stress variables(role ambiguity, role conflict and workload) had negative effects on social workers' job satisfaction and organizational citizenship behavior, whereas they positively impacted on their intent to stay, and that organizational commitment buffered the deleterious effects on job stress on organizational effectiveness.
Keywords
Social Worker; Job Stress; Organizational Effectiveness; Organizational Commitment; Moderating Effect;
Citations & Related Records
Times Cited By KSCI : 11  (Citation Analysis)
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