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http://dx.doi.org/10.14400/JDC.2016.14.9.251

A Study on Composing direction about Mobile Unified Communication Service based on Theory of Communicative Action  

Kim, Chul-Nyuon (Dept. of Enterprise Business Unit, Korea Telecom)
Lee, Sang-Ho (Dept. of Digital Media, Kyungsung University)
Publication Information
Journal of Digital Convergence / v.14, no.9, 2016 , pp. 251-264 More about this Journal
Abstract
The purpose of this study is to compose direction about mUC as a communication channel in the company. Recently, many companies have started to adopt or try to vitalize the use of mUC. This study starts from the viewpoint of communication which is the original purpose of SNS or mUC. The purpose and function of life-world are drawn based on Habermas' theory of communicative action. Firstly, this study will check on a difference in usage over the action and articulation between SNS and mUC. Secondly, this study will examine a difference of effect of life-world between SNS and mUC. Thirdly, to check that there is difference according to the user characteristics. The result is that there are differences about action and articulation but little differences of effect to the life-world between SNS and mUC. Also, there is difference according to the user characteristics. This study could contribute to compose direction when a company adopts or vitalizes mUC.
Keywords
Mobile UC; SNS; Habermas; Theory of Communicative Action; Life-world;
Citations & Related Records
Times Cited By KSCI : 14  (Citation Analysis)
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