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http://dx.doi.org/10.14400/JDC.2015.13.7.89

Effects of Smart-Work IT-Resources on the Work Efficiency and Corporate Performance in Service Industry  

Lee, Min-Woo (Dept. of Business Administration, Graduate School, Hanyang University)
Kim, Seung-Chul (School of Business, Hanyang University)
Publication Information
Journal of Digital Convergence / v.13, no.7, 2015 , pp. 89-97 More about this Journal
Abstract
With advances in IT Smart-Work is emerging as a new way of conducting business and several companies are considering to introduce the Smart-Work digital convergence technology. In this paper, we examined the effects of the Smart-Work IT resources on the work efficiency and the corporate performances in service industry by applying the Resource-Based View. The results of the structural equation modelling analysis showed that Smart-Work IT infrastructure and individual IT skills had positive influence on individual work efficiency while business application software and IT skills affected team work efficiency. Also, we confirmed that individual and team work efficiency positively affect financial and market performance of business firms. With the findings of the study, we expect that the introduction of Smart-Work would have positive effect, at least in service industry, on work efficiency and corporate performance, which will in turn lead to gaining competitive advantage for those firms adopting Smart-Work.
Keywords
Smart-Work; IT-Resources; Resource-Based View(RBV); Work Efficiency; Corporate Performance; Digital convergence;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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