Browse > Article
http://dx.doi.org/10.14400/JDC.2015.13.1.93

A Study on the Relationship between Customer and Supplier Network and Innovation Performance: Focused on Mediating Effect of T-Shaped Skill  

Jeong, Tae-Seog (Dept. Business Administration, Sahmyook University)
Publication Information
Journal of Digital Convergence / v.13, no.1, 2015 , pp. 93-110 More about this Journal
Abstract
The purpose of this study is to identify the role of T-shaped skill between customer/supplier network and innovation performance of firms. To manage effectively the relationship between collaborative firms, firms need to have a prior related knowledge. The premise of absorptive capacity is that the organization needs prior related knowledge to recognize, assimilate, and apply new knowledge. In this context, T-shaped skill facilitates the learning of new related knowledge. The skill is thus a critical component of innovative capabilities. We found that T-shaped skill plays a mediating role in the relationship between networks and innovation performance. The conclusions and implications are discussed.
Keywords
Customer Network; Supplier Network; T-Shaped Skill; Innovation Performance;
Citations & Related Records
Times Cited By KSCI : 7  (Citation Analysis)
연도 인용수 순위
1 Sosik, J. J., Hahai. S. S., and Piovoso, M. J. 2009, Silver Bullet or Voodoo Statistics? A Primer for Using the Partial Least Squares Data Analytic Technique in Group and Organizational Research. Group & Organization Management, Vol. 34, No. 1, pp. 5-36.   DOI
2 Tracey, M. 2004, A Holistic Approach to New Product Development: New Insights. Journal of Supply Chain Management: A Global Review of Purchasing and Supply, pp. 37-55, 2004.
3 Treiblmaier, H., and Filzmoser, P. 2010, Exploratory Factor Analysis Revisited: How Robust Methods Support the Detection of Hidden Multivariate Data Structures in IS Research. Information & Management, Vol. 47, Issue 4, pp. 197-207.   DOI   ScienceOn
4 van Echtelt, F. E. A., Wynstra, F., van Weele, A. J., and Duysters, G. 2008, Managing Supplier Involvement in New Product Development: A Multiple-Case Study. Journal of Innovation Management, Vol. 25, pp. 180-201.   DOI   ScienceOn
5 Walter, A., and Gemünden, H. G. 2000, Bridging the Gap between Suppliers and Customers through Relationship Promoters: Theoretical Considerations and Empirical Results. Journal of Business & Industrial Marketing, Vol. 15, No. 2/3, pp. 86-105.   DOI   ScienceOn
6 Wynstra, F., van Weele, A., and Weggemann, M. 2001, Managing Supplier Involvement in Product Development: Three Critical Issues. European Management Journal, Vol. 19, No. 2, pp. 157-167.   DOI   ScienceOn
7 Yan, T., and Dooley, K. 2014, Buyer-Supplier Collaboration Quality in New Product Development Projects. Journal of Supply Chain Management, Vol. 50, No. 2, pp. 59-83.   DOI   ScienceOn
8 Yim, M. S., and Choi, S. W. 2010, A Study of an Instrument Development to Measure of the Service Process. Korea Society of IT Services Journal, Vol. 9, No. 1, pp. 171-195.   과학기술학회마을
9 Yim, M. S. 2013a, Understanding the Factors that Influence Website Retention and Privacy Unconcern after the Disclosure of Privacy Information. Journal of Digital Convergence, Vol. 11, No. 1, pp. 107-119.   과학기술학회마을   DOI   ScienceOn
10 Yim, M. S. 2013b, Moral Disengagement in Information Security Context: A Study of Antecedents and Outcomes. Journal of Digital Convergence, Vol. 11, No. 11, pp. 1-13.   과학기술학회마을   DOI   ScienceOn
11 Ziggers, G. W., and Henseler, J. 2009, Inter-firm Network Capability: How It Affects Buyer-Supplier Performance. British Food Journal, Vol. 111, No. 8, pp. 794-810.   DOI   ScienceOn
12 Cavusgil, S. T., Calantone, R. J., and Zhao, Y. 2003, Tacit Knowledge Transfer and Firm Innovation Capability. Journal of Business & Industrial Marketing, Vol. 18, No. 1, pp. 6-21.   DOI   ScienceOn
13 Bagozzi, R. P., Yi, Y., and Phillips, L. W. 1991, Assessing Construct Validity in Organizational Research. Administrative Science Quarterly, Vol. 36, No. 3, pp. 421-458.   DOI   ScienceOn
14 Bohrnsted, G. W., and Knoke, D. 1994, Statistics for Social Data Analysis, F. E. Peacock Publishers, Inc., Itasca, Il.
15 Bstieler, L. 2006, Trust Formation in Collaborative New Product Development. Journal of Product Innovation Management, Vol. 23, pp. 56-72.   DOI   ScienceOn
16 Carbonell, P., Rodriguez-Escudero, A. I., and Pujari, D. 2009, Customer Involvement in New Service Development: An Examination of Antecedents and Outcomes. Journal of Product Innovation Management, Vol. 26, pp. 536-550.   DOI   ScienceOn
17 Carmines, E. G., and Zeller, R. A. 1979, Reliability and Validity Assessment, Sage Publications, Newbury Park, CA.
18 Cassel, C., Hackl, P., and Westlund, A. H. 1999, Robustness of Partial Least-Squares Method for Estimating Latent Variable Quality Structures. Journal of Applied Statistics, Vol. 26, No. 4, pp. 435-446.   DOI   ScienceOn
19 Chan, K. W., Yim, C. K., and Lam, S. S. K. 2010, Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services Across Cultures. Journal of Marketing, Vol, 74, pp. 48-64.
20 Cohen, W. M., and Levinthal, D. A. 1990, Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, Vol. 35, No. 1, pp. 128-152.   DOI   ScienceOn
21 Costello, A. B., and Osborne, J. W. 2005, Best Practices in Exploratory Factor Analysis: Four Recommendations for Getting the Most from Your Analysis. Practical Assessment, Research & Evaluation, Vol. 10, No. 7, pp. 1-9.
22 Dyer, J. H. 1996, Does Governance Matter? Keiretsu Alliances and Asset Specificity as Sources of Japanese Competitive Advantage. Organization Science, vol. 7, No. 6, pp. 649-666.   DOI   ScienceOn
23 Fornell, C., and Larcker, D. 1981, Evaluating Structural Equation models with Unobservable Variables and Measurement Error. Journal of Marketing Research, Vol. 18, pp.39-50.   DOI   ScienceOn
24 Faul, F., Erdfelder, E., Lang, A-G., and Buchner, A. 2007, G*Power 3: A Flexible Statistical Power Analysis Program for the Social, Behavior, and Biomedical Sciences. Behavior Research Methods, Vol. 39, No. 2, pp. 175-191.   DOI
25 Faul, F., Erdfelder, E., Buchner, A., and Lang, A-G. 2009, Statistical Power Analyses Using G*Power 3.1: Tests for Correlation and Regression Analyses. Behavior Research Methods, Vol. 41, No. 4, pp. 1149-1160.   DOI   ScienceOn
26 Ferguson, E., and Cox, T. 1993, Exploratory Factor Analysis: A Users' Guide. International Journal of Selection and Assessment, Vol. 1 No. 2, pp. 84-94.   DOI
27 Gefen, D., and Strub, D. 2000, Structural Equation Modeling and Regression: Guidelines for Research Practice. Communications of the Association for Information Systems, Vol. 4, No. 7, pp. 1-79.
28 Gefen, D., and Strub, D. 2005, A Practical Guide to Factorial Validity Using PLS-Graph : Tutorial and An Notated Example. Communications of the Association for Information Systems, Vol. 16, pp. 91-109.
29 Grant, R. M. 1996, Prospering in Dynamically- Competitive Environments: Organizational Capability as Knowledge Integration. Organization Science, Vol. 7, No. 4, pp. 375-387.   DOI   ScienceOn
30 Gruner, K. E., and Homburg, C. 2000, Does Customer Interaction Enhance New Product Success?. Journal of Business Research, Vol. 49, pp. 1-14.   DOI   ScienceOn
31 Hair, J. F., Jr. Black, W. C., Babin, B. J., and Anderson, R. E. 2010, Multivariate Data Analysis, 7th ed., Upper Saddle River, NJ, PrenticeHall.
32 Jeong, T. S., and Yim, M. S. 2011, A Study of the Effect of Collaborative Network on Innovation Performance: The Mediating Role of Absorptive Capacity. Journal of the Korea Service Management Society, Vol. 12, No. 5, pp. 159-186.   DOI
33 Handfield, R. B., Ragatz, G. L., Peterson, K. J., and Monczka, R. M. 1999, Involving Suppliers in New Product Development. California Management Review, Vol. 42, No. 1, pp. 59-82.   DOI
34 Hensen, R. K., and Roberts, J. K. 2006, Use of Exploratory Factor Analysis in Published Research: Common Errors and Some Comment on Improved Practice. Educational and Psychological Measurement, Vol. 66, No. 3, pp. 393-416.   DOI
35 Hoegl, M., and Wagner, S. M. 2005, Buyer-Supplier Collaboration in Product Development Projects. Journal of Management, Vol. 31, No. 4, pp. 530-548.   DOI
36 Jeong, T. S., and Yim, M. S. 2012, An Understanding the Factors That Influence on Unconcern about Privacy Information. Journal of Digital Convergence, Vol. 10, No. 6, pp. 49-59.   과학기술학회마을   DOI
37 Jeong, T. S., Park, C. J., and Yim. M. S. 2011, The Impact of External Integration on Innovation Performance in a Supply Chain. Journal of Korean Institute of Information Technology, Vol. 9, No. 11, pp. 199-211.
38 Kim, S. J., and Yim, M. S. 2012, The Effect of Information System Audit Quality on Quality Performance of Client Firms. Journal of Digital Convergence, Vol. 10, No. 11, pp. 11-27.   과학기술학회마을   DOI
39 Kahn, J. H. 2006., Factor Analysis in Counseling Psychology Research, Training, and Practice: Principles, Advances, and Applications. Counseling Psychologist, Vol. 34, No. 5, pp. 684-718.   DOI
40 Knudsen, M. P. 2007, The Relative Importance of Interfirm Relationships and Knowledge Transfer for New Product Development Success. Journal of Production Innovation Management, Vol. 24, pp. 117-138.   DOI   ScienceOn
41 Kogut, B., and Zander, U. 1992, Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology. Organization Science, Vol. 3, No. 3, pp. 383-397.   DOI   ScienceOn
42 Lau, A. K. W. 2011, Supplier and Customer Involvement on New Product Performance: Contextual Factors and an Empirical Test from Manufacturer Perspective. Industrial Management & Data Systems, Vol. 111, No. 6, pp. 910-942.   DOI   ScienceOn
43 Lee, H. S., Chang, Y. S., and Choi, B. G. 1999, Analysis of Effects of Knowledge Management Strategies on Corporate Performance. Journal of Intelligence and Information Systems, Vol. 5, No. 2, pp. 99-120.   과학기술학회마을
44 Lee, H. S., and Choi, B. G. 2003, Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View Empirical Examination. Journal of MIS, Vol.20, No.1, pp. 179-228.
45 Lee, T. H., and Yim, M. S. 2012, Understanding the Relationship between Quality of SCM Information Systems and SCM Performance in Korea Firm. International Area Studies Review, Vol. 16, No. 4, pp. 399-418.
46 Madhavan, R., and Grover, R. 1998, From Embedded Knowledge to Embodied Knowledge: New Product Development as Knowledge Management. Journal of Marketing, Vol. 62, No. 4, pp. 1-12.   DOI
47 Magnusson, P. R. 2003, Benefits of Involving Users in Service Innovation. European Journal of Innovation Management, Vol. 6, No. 4, pp. 228-238, 2003.   DOI   ScienceOn
48 Nam, K., Kim Y. J., Yim, M. S., Lee, L. H., and Jo. A. R. 2009, Understanding the Relationship between Value Co-Creation Mechanism and Firm's Performance based on the Service-Dominant Logic. Asia Pacific Journal of Information Systems, Vol. 19, No. 4, pp. 177-200.
49 Malhotra, N., Kim, S., and Patil, A. 2006, Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research. Management Science, Vol. 52, No. 12, pp. 1865-1883.   DOI   ScienceOn
50 Meyers, L. S., Gamst, G., and Guarino, A. J. 2006, Applied Multivariate Research: Design and Interpretation. SAGE Publications, London.
51 Nunnally, J. C., and Bernstein, I. H. 1994, Psychometric Theory, 3rd ed, New York, NY: McGraw-Hill.
52 Oyefolahan, I. O., and Dominic, P. D. D. 2012, Knowledge Management Systems Use and Competency Development among Knowledge Workers: The Role of Socio-Technical Antecedents in Developing Autonomous Motivation to Use. VINE: Journal of Information and Knowledge Management Systems, Vol. 43, No. 4, pp. 482-500.   DOI
53 Paladino, A. 2007, Investigating the Drivers of Innovation and New Product Success: A Comparison of Strategic Orientations. Journal of Product Innovation Management, Vol. 24, pp. 534-553.   DOI   ScienceOn
54 Park, C. J., and Yim, M. S. 2012, The Impact of Technostress on Information Security Perception and Organizational Outcomes. Journal of Korean Institute of Information Technology, Vol. 10, No. 1, pp. 97-110.
55 Pavlou, P., Liang, H., and Xue, Y. 2007, Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal-Agent Perspective. MIS Quarterly, Vol. 31, No. 1, pp. 105-136.   DOI
56 Prajogo, D. I., Power, D. J., and Sohal, A. S. 2004, The Role of Trading Partner Relationships in Determining Innovation Performance: An Empirical Examination. European Journal of Innovation Management, Vol. 7, No. 3, pp. 178-186.   DOI   ScienceOn
57 Petersen, K. J., Handfield, R. B., and Ragatz, G. L. 2005, Supplier Integration into New Product Development; Coordinating Product, Process and Supply Chain Design. Journal of Operations Management, Vol. 23, pp. 371-388.   DOI   ScienceOn
58 Ping Jr. R. A. 2004, On Assuring Valid Measures for Theoretical Models Using Survey Data. Journal of Business Research, Vol. 57, Issue 2, pp. 125-141.   DOI   ScienceOn
59 Podsakoff, P M., MacKenzie, S. B., Lee, J. Y., and Podsakoff, N. P. 2003, Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies. Journal of Applied Psychology, Vol. 88, No. 5, pp. 879-903.   DOI   ScienceOn
60 Preacher, K. J., and Hayes, A. E. 2004, SPSS and SAS Procedures for Estimating Indirect Effect in Simple Mediation Models. Behavior Research Methods, Instruments, & Computer, Vol. 36, No.4, pp. 717-731.   DOI   ScienceOn
61 Ragatz, G. L., Handfield, R. B., and Petersen, K. J. 2002, Benefits Associated with Supplier Integration into New Product Development under Conditions of Technology Uncertainty. Journal of Business Research, Vol. 55, pp. 389-400.   DOI   ScienceOn
62 Schiele, H. 2010, Early Supplier Integration: The Role of Purchasing in New Product Development. R&D Management, Vol. 40, No. 2, pp. 138-153.   DOI   ScienceOn
63 Segars, A. H. 1997, Assessing the Unidimensionality of Measurement: A Paradigm and Illustration within the Context of Information Systems Research. Omega, International Journal of Management Science, Vol. 25, Issue 1, pp. 107-121.   DOI   ScienceOn