Browse > Article
http://dx.doi.org/10.14400/JDC.2015.13.1.397

A Survey on the voice symptoms and vocal-health service related experience of occupational voice users  

Lee, Eun-Jeong (Dept. of Speech-language Pathology and Audiology, Sehan University)
Publication Information
Journal of Digital Convergence / v.13, no.1, 2015 , pp. 397-405 More about this Journal
Abstract
This survey was to identify voice symptoms and vocal-health service related experiences of occupational voice users(teachers, telemarketers, speech therapists). The 91.8% of teachers, 97.9% of telemarketers, 86% of speech therapists surveyed reported more than one voice symptom. The symptoms were classified as 9 categories(running a temperature, getting dry, dry and cough, pain, phlegm, tingled, hoarseness, cracks, swollen) and the most frequently reported from 3 groups was 'getting dry'. The 85.7% of teachers, 87.8% of telemarketers, 66% of therapists surveyed had no experience of vocal-health related services. The 19.6%, 19.9%, and 72% of each group reported they have heard both of 'voice/speech therapist'. The 36.8% of teachers and 43.6% of telemarketers answered they don't know how to use their voice efficiently and 45.3% of the teachers, 43.6% of the telemarketers, 28% of the therapists surveyed asked professional help for their voice. The result showed that most of the occupational voice users surveyed experienced voice symptoms but rarely knew professional vocal-health related services.
Keywords
occupational voice user; voice disorder; voice; voice therapy; voice therapist; speech therapist;
Citations & Related Records
연도 인용수 순위
  • Reference
1 World Health Organization. Occupational hazard of women. 1994. DOI: http://www.who.int/occupational_health/publications/womanthology/en/
2 DOI: http://ko.wikipedia.org/wiki
3 Charpied, G. L. Treating the disordered professional voice as a repetitive strain injury. 2010. DOI: http://www.speechpathology.com.
4 Koufman, J. A. What are voice disorders and who gets them? 2003. DOI: http://www.speechpathology.com.
5 Charn, Tze C. & Hwei Mok, P. K. Voice problems amongst primary school teachers. Journal of Voice, Vol. 26, No. 4, pp. e141-e147, 2011.   DOI
6 Da Costa, V., Prada, E., Roberts, A., & Cohen, S. Voice disorders in primary school teachers and barriers to care. Journal of Voice, Vol. 26, No. 1, pp. 69-76, 2012.   DOI   ScienceOn
7 Ferreira, L. P., Latorre, M., Giannini, S., Ghirardi, A., Karmann, D., & Silva, E. Influence of abusive vocal habits, hydration, mastication, and sleep in the occurrence of vocal symptoms in teachers. Journal of Voice, Vol. 24, No. 1, pp. 86-92, 2010.   DOI   ScienceOn
8 Piwowarczyk, T. C., Oliveira, G., Lourenço, L., & Behlau, M. Vocal symptoms, voice activity, and participation profile and professional performance of call center operators. Journal of Voice, Vol. 26, No. 2, pp. 194-200, 2011.   DOI
9 Preciado-Lopez, J., Perez-Fernandez, C., Calzada-Uriondo, M., & Preciado-Ruiz, P. Epidemiological study of voice disorders among teaching professionals of La Rioja, Spain. Journal of Voice, Vol. 22, No. 4. pp. 489-508, 2008.   DOI   ScienceOn
10 Kim, T. H., Jin, S. M, Song, Y. K., Lee, S. S., Lee, K. C. & Kwon, K. H. Vocal Problems among Teachers : A Review of Prevalence and Risk Factor. The Journal of the Korean Society of Logopedics and Phoniatrics, Vol. 15, No. 1, pp. 11-15, 2004.   과학기술학회마을
11 DOI: http://www.kfta.or.kr/news. 2011. 5. 19.
12 Roy, N., Merril, R. M. Thibeault S., Gray S. D., & Smith E. M. Voice disorders in teachers and the general population: Effects on work performance, attendance, and future career choices. Journal of Speech Language and Hearing Research, Vol. 47, pp. 542-55, 2004.   DOI   ScienceOn
13 Smith, E., Kirchner, H. L., Taylor, M., Hoffman, H., & Lemke, J. H. Voice problems among teachers: Differences by gender and teaching characteristics. Journal of Voice, Vol. 12, No. 3, pp. 328-334, 1998.   DOI   ScienceOn
14 Sapir, S. Vocal attrition in voice students: Survey findings. Journal of Voice, Vol. 7, No. 1, pp. 69-74, 1993.   DOI   ScienceOn
15 http://www.129.go.kr/news/news02_view.jsp?n=7884
16 Song, Y. K., Jin, S. M, Sim, H. S., Lee, K. C., Lee, Y. B., & Kwon, K. H. The Effect of Voice Disorders on Quality of Life(QOL) in the Korean. The Journal of the Korean Society of Logopedics and Phoniatrics, Vol. 11, No. 1, pp. 51-63, 2000.   과학기술학회마을
17 Pemberton, C. Voice injury in teachers: voice care prevention programmes to minimize occupational risk. 2010. DOI: http://www.voicecareaustralia.com.au
18 DOI: http://soundforschools.co.uk/wordpress
19 Jeong, O., Yu, J. Y, Lee, O. B., Choi, H. S., Kim, M. Y., Shin, M. S., Ahn, J. B., & Park, S. H. Occupational voice user. Daegu: Korean Speech-language & Hearing Association. 2002.
20 Lee, E. J. & Kim, W. S. A Survey on the Teacher's Recognition of Voice Therapy in Korea. Proceedings of The Korean Association of Speech Science conference. pp. 13-14. 2011.
21 Van Houtte, E., Van Lierde, K., & Claeys, S. Pathophysiology and Treatment of Muscle Tension Dysphonia: A Review of the Current Knowledge. Journal of Voice, Vol. 25, No. 2, pp. 202-207, 2011.   DOI   ScienceOn
22 Petty, B. E. Health Information-Seeking Behaviors Among Classically Trained Singers. Journal of Voice, Vol. 26, No. 3, pp. 330-335. 2012.   DOI   ScienceOn
23 Pender, N. J. Health promotion in nursing practice. Appleton & Lange, 3 Sub edition. 1996. Translated ed. Choi, M. Y. & Lee, I. S. Seoul: Hyunmoonsa. 1997.
24 Bandura, A. Self-efficacy: the exercise of control. Worth Publishers. 1997.
25 Lee, E. J. & Kim, W. S. The effects of the pre-service education of voice use on the voice function of newly appointed teachers. Asian Journal of Education, Vol. 13, No. 1. pp. 23-45. 2012.   DOI
26 Smith, B. E., Kempster, G. B., & Sims, H. S. Patient Factors Related to Voice Therapy Attendance and Outcomes. Journal of Voice, Vol. 24, No. 6, pp. 694-70, 2010.   DOI   ScienceOn
27 Park, S. S., Sim, H. S., Jeong, S. M., Park, Y. H., Cho, S. H. Effect of vocal hygiene elementary school teachers. The Journal of the Korean Society of Logopedics and Phoniatrics, Vol. 15, No. 1, pp. 27-3, 2004.   과학기술학회마을