Browse > Article
http://dx.doi.org/10.14400/JDC.2014.12.5.131

Case Study: The Effect of Management Consulting of the A Bank on Business Performance of Consulting Client Firms and Their Contribution to the Bank  

Yang, Yong-Hyeon (Dept. Of Knowledge Service & Consulting, Hansung University)
You, Yen-Yoo (Dept. Of Knowledge Service & Consulting, Hansung University)
Publication Information
Journal of Digital Convergence / v.12, no.5, 2014 , pp. 131-138 More about this Journal
Abstract
Management consulting by a bank is expected to have a win-win relationship to the mutual development of the banks and client firms. Previous studies also claimed that consulting had a positive impact on the competitiveness and business performance of the firms. Nevertheless, few empirical studies were found to analyze the relationship and explain the result whether consulting had really enhanced the competitiveness and performance of the businesses after consulting. The present paper has empirically analyzed the impact of a management consulting by a bank on the business performance of the client firms and on the contribution to the bank. In terms of client firms, the financial results of the client companies such as stability, profitability and growth potential were compared before and after the consulting; in terms of the bank, the changes in the last three-month average outstanding of deposits and loans were measured and verified in order to measure the contribution of the client firms to bank. A significant effect was confirmed in this study of the consulting on the client firms' the debt ratio-an item of financial stability and sales growth-an item of the growth potential.
Keywords
management consulting; business performance; financial result; contribution;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Nahavandi, A. & S. Chesteen. The Impact of Consulting on Small Business: A Futher Examination. Entrepreneurship Theory and Practice, 13(1), 29-40,1998.
2 Park, M.A., "Study on the efficiency improvement of the consulting industry in Korea," Chosun University, Master's Thesis, 2001.
3 Peterson, R. A. Small Business Management Assistance: Needs and Source. American Journal of Small Business, 9, 35-45,1984.   DOI
4 Rocha, J. R. Jr. & Khan, M. R. Impact of Counseling on Small Business Performance. American Journal of Small Business, 9(1), 34-45,1984..   DOI
5 Small and Medium Business Administration, "White Paper, Small Business Consulting Industry, 2006."
6 Technology and Information Promotion Agency for SMEs. State analysis activation method of consulting industry. Seoul: Korea Technology and Information Promotion Agency for SMEs, 2011.
7 Adamson, J. Management Consulting Meet a Potential Client for the First Time: the Pre-entry Phase of Consultancy in SMES and the issue of Qualitative Research Methodology. Qualitative Market Research, 3(1), 17-26,2000.   DOI   ScienceOn
8 Bae, Y. S. An Empirical Study of the Effects of Consultant Competency on the Performance of Management Consulting: Focusing on the Moderating Effects of the Characteristics of Consulting Firm and Client Firm. Ph. D. Dissertation. Dankook University,2013.
9 Cohen, D. V. Resisting The Right Stuff: Barriers to Business Ethics Consultation. Academy of Best Papers Proceedings, 155-159,1992.
10 Jang, Y. S. & Kwak, H. J. A Study on Relationship between Consulting Performance and Consulting Management in Real Estate Consulting and Management Consulting. Korean Society Journal of Cadastre, 6(1), 31-42,2009.
11 Kim, I.S., "Impact analysis of SME consulting on the business performance," Korean-German Journal of Social Sciences, 18(1), 159-186, 2008.
12 Kubr, M. Management Consulting: A guide to the profession (3rd). International Labour Office, Geneva,1996.
13 Lee, S. S., Cho, G. S., & Diane, D. A Comparison of Consulting Assistance Programs in US Female Owned Business. The Korean Small Business Review, 25(1), 225-238,2003.
14 Lee, S.S. Impact of management consulting on the business performance of Korean SMEs in China. Corporate Management Research, 16(2), 149-165, 2009.
15 McMullan, E. C., James, J., & Vesper, K. Some Problems in Using Subjective Measures of Effectiveness to Evaluate Entrepreneurial Assistance Programs. Entrepreneurship Theory and Practice, 26(1), 37-55,2001.   DOI
16 Schofield, P., Tate, P., & Havelock, P. The Consultation: An Approach to Learning and Teaching. Oxford: OUP,1984.