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http://dx.doi.org/10.14400/JDC.2014.12.4.227

A Study of Effect of Trust and Relational Norms on Interfirm Cooperation, Conflict and Performances in Project Supply Chain  

Cheong, Heung Gyo (Samsung Engineering)
Cho, Namhyung (SKK Business School, SungKyunKwan University)
Kim, Tae Ung (SKK Business School, SungKyunKwan University)
Publication Information
Journal of Digital Convergence / v.12, no.4, 2014 , pp. 227-235 More about this Journal
Abstract
Supply chain management for complex project requires continuous integration activities with the suppliers and subcontractors. This study proposes the firm performances, trust, relational norms, interfirm conflict and cooperation as major research variables, and collected the survey responses from the suppliers and subcontractors having experiences with complex projects. The statistical results indicate that the cooperation and conflict influence the firm performances, and that the inter-firm trust have some impact on the level of cooperation and conflict. It was also found that the inter-firm cooperation is influenced by relational norm. But on the contrary to our expectation, the relational norm has no significant impact on the inter-firm conflict. These findings may offer the significant implications leading to successful implementation of collaborative supply chain management in the context of project engineering area.
Keywords
Supply chain; Trust; Relational Norms; Conflict; Cooperation; Project Engineering;
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