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http://dx.doi.org/10.14400/JDPM.2014.12.1.431

The Effects of the Healthcare Accreditation on Hospital Employees' Satisfaction Level and Hospital Management Performance  

Lee, Hye-Seung (Dept. of Healthcare Management, Gwangju University)
Yang, Yu-Jeong (Dept. of Medicine management, Chodang University)
Publication Information
Journal of Digital Convergence / v.12, no.1, 2014 , pp. 431-443 More about this Journal
Abstract
The purpose of this study was to grasp which effect the healthcare accreditation has on hospital employees' satisfaction level and hospital management performance by comparatively analyzing between accreditation hospital and non-accreditation hospital. As for difference in hospital employees' satisfaction level according to accreditation system, the incentive payment and pride of own task at the accreditation hospital and the hospital management effect were indicated to have positive(+) influence with statistically significant difference upon the item such as accuracy of task performance owing to the business standardization. It was indicated that hospital employees' satisfaction is high at the accreditation hospital and that the higher satisfaction level leads to having influence upon the effect of hospital management. What a country differentiates medical bill or supports medical equipment for medical institution that acquired accreditation is considered to be a plan for activation that can allow non-accreditation hospitals to be able to participate positively in the voluntary accreditation system.
Keywords
Accreditation; Hospital; Hospital Employees; Hospital Employees' Satisfaction Level; Hospital Management Performance;
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Times Cited By KSCI : 1  (Citation Analysis)
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