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http://dx.doi.org/10.7465/jkdi.2014.25.4.755

Exploratory study on the relationship between supply chain performance and ICT capabilities  

Oh, Soojung (Department of Business Administration, Seoul National University)
Oh, Kwangsik (Department of Mathematics Education, Catholic University of Daegu)
Publication Information
Journal of the Korean Data and Information Science Society / v.25, no.4, 2014 , pp. 755-767 More about this Journal
Abstract
Recently, many firms have introduced information and communication technology (ICT) into supply chain. However, existing studies have not yet insisted definite conclusion with respect to ICT impact on supply chain. Thus, this study subdivides supply chain performance which previous researchers have studied comprehensively while suggesting perspective of the use of firm's ICT capabilities. We classify ICT capabilities into four types of group and then analyze the difference between groups regarding each factor of supply chain performance by ANOVA analysis and Tukey method. As a result of analysis, the group in which all ICT capabilities are high shows the highest level of integration and flexibility performance among supply chain performances. On the other hand, the group in which all ICT capabilities are low presents the lowest level of integration and flexibility performance. We also provide more precise and specific information with practitioners by analyzing the difference between groups with regard to detailed measurements on integration and flexibility variables.
Keywords
ANOVA analysis; exploratory data analysis; ICT capability; information and communication technolodgy; supply chain performance;
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Times Cited By KSCI : 3  (Citation Analysis)
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