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The study on the analysis of quality assurance data  

Baik, Jai-Wook (Department of Information Statistics, Korea National Open University)
Publication Information
Journal of the Korean Data and Information Science Society / v.21, no.4, 2010 , pp. 621-628 More about this Journal
Abstract
Quality assurance data is used to develop the strategy of the product since it is valuable for reliability assessment of the product. However, manufacturers don't take into account the life of the product but just produce WCR (Warranty Call Rate) which is monthly or quarterly claims per 1000 products in terms of table or graph. In this study we will consider how they analyse that kind of data and suggest an appropriate type of analysis which incorporates the life time of the product. Finally we emphasize that the appropriate type of analysis has to be merged into the.
Keywords
Computer hard drive; number of failures per 1000 products; quality assurance data; reliability tracking system; warranty call rate;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
연도 인용수 순위
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