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http://dx.doi.org/10.5573/ieie.2015.52.2.127

The Study of End-to-end Internet Service Quality Evaluation in Convergence ICT Service Environment  

Park, Kyun (Dept. of Computer science, Sangmyung Univ.)
Kang, Sang-Ug (Dept. of Computer science, Sangmyung Univ.)
Publication Information
Journal of the Institute of Electronics and Information Engineers / v.52, no.2, 2015 , pp. 127-137 More about this Journal
Abstract
Various services such as IPTV(Internet Protocol TV), Internet Telephony are provided through multiple ISPs(Internet Service Providers) as ICT technologies are evolving. This paper suggests that the end-to-end Internet service quality evaluation method, which is optimized for domestic environment based on international standards. The end-to-end service quality determines the quality of IPTV and Internet Telephony services and is critical factor for subjective quality as well. As a result, time delay, jitter and packet loss rate are three elements for the quality evaluation. It is also shown that these factors can be predicted with traditional statistical method by sharing minimum amount of information between ISPs.
Keywords
Internet service quality; Quality factor; End-to-end evaluation;
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