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Verification on the Effectiveness of Emotional Leadership of Branch Managers on Organizational Performance in Contracted Foodservice Company - Through the Construction of a Structural Equation Model -  

Jung, Hyun-Young (Research Institute of Food and Nutritional Science, Yonsei University)
Kim, Hyun-Ah (Department of Food and Nutritional Sciences, Kyungnam University)
Yang, Il-Sun (Department of Food and Nutrition, Yonsei University)
Publication Information
Journal of the Korean Home Economics Association / v.45, no.3, 2007 , pp. 109-120 More about this Journal
Abstract
The purposes of this study were to provide evidence concerning the effects of Emotional Leadership and examine the impacts of Emotional Leadership on employee-related variables which were 'job satisfaction', 'organizational commitment', 'organizational performance', 'turnover intention'. A survey was conducted from August 23 to November 3, 2005 to collect data from kitchen staff(N=611). Statistical analyses were completed using SPSS Win(12.0) for descriptive analysis, reliability analysis, factor analysis, t-test, correlation analysis, cluster analysis and AMOS(5.0) for structural equation modeling. Kitchen staffs gave high point to their leader in the Emotional Leadership competence 'Optimism: seeing the upside in events' and 'Adaptability: flexibility in handing change' and gave lower point in the Emotional Leadership competence 'Inspirational leadership: guiding and motivating with compelling vision'. Employees' job satisfaction on 'coworker' were relatively high. However, the extents of satisfaction on 'payroll', 'promotion', 'work environment' were relatively low. The organizational commitment score was higher at 'loyalty' factor than 'commitment' factor. the test of hypothesis using structural equation modeling found that Emotional Leadership produced positive effects on job attitude and job performance. In conclusion, this study has identified that the Emotional Leadership effects on their organizational performance and attitudes toward their job.
Keywords
Emotional Leadership; Organizational commitment; Job satisfaction; Organizational performance; Turnover intention;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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