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http://dx.doi.org/10.17662/ksdim.2021.17.4.001

The Design and Implementation of AR Collaboration Service Platform for Technical Support in Industrial Sites  

Han, Seongil ((주) 트라이콤텍)
Lee, Daesik ((주) 트라이콤텍)
You, Youngmo ((주) 트라이콤텍)
Lee, Sangyoon ((주) 트라이콤텍)
Publication Information
Journal of Korea Society of Digital Industry and Information Management / v.17, no.4, 2021 , pp. 1-11 More about this Journal
Abstract
In this paper, we explain the purpose of building a mobile app called "ARnetView" that can use the AR(augmented Reality)based calling function and AR based content creation function, and as well as an AR based data center that can share AR based video streaming and AR based contents on smartphones and tablet devices. For the AR(Augmented Reality) based data center implement, we have developed a mobile application and implemented a service system including an AR(augmented Reality) based calling function and AR based content production and AR based video streaming functions for real-time communication to connect a field technician and an expert so that the expert can see and discuss the situation in the field and technician and experts, they can draw digital annotation on mobile screen that accurately stick to 3D physical objects, allowing the expert to guide the technician step by step. In result, it provides a remote technical collaboration environment between field technician and expert. In addition, AR(Augmented Reality) collaboration service Platform was designed and implemented to increase work speed, efficiency, and utilization of advanced technicians, improve continuous productivity of equipment and facilities, maximize equipment and facility utilization, and strengthen industrial competitiveness. Therefore, through this, the AR collaboration service Platform can be applied to the industrial field, the medical field, and the entertainment/education field.
Keywords
3D Object; Augmented Reality; Collaboration Service Platform; AR Net App; AR Data Center;
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