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http://dx.doi.org/10.17662/ksdim.2011.7.2.127

A Study on the Influences of Organizational Culture and Learning on BPC Success  

Kang, Hee Joo (국민대학교 비즈니스IT전문대학원)
Publication Information
Journal of Korea Society of Digital Industry and Information Management / v.7, no.2, 2011 , pp. 127-145 More about this Journal
Abstract
According to Klempa(1995), the fit between environmental factors of a company may have the impact on its BPC success. Under this background, this paper empirically examines the effects of the fit between the organizational culture and the organizational learning the success of BPC. Organizational cultures, organizational learning, as well as knowledge sharing are the dominant causes that have impact on the innovation characters of organization. Whether an organization has safety-oriented homogeneous culture or it has the change-oriented heterogeneous culture may have impact on its implementation of BPC. Also the implementation of BPC may be affected by whether an organizational learning type has adaptive-oriented learning is single loop or it has the innovative-oriented learning is double loop. Thus, we analyzed the effect of the fit between the organization's culture and organizational learning type on BPC success by using the survey data collected from the companies that have adopted BPC. The findings presented in this paper show that the organization having heterogeneous culture practicing double loop learning the improvement project resulted in the excellent BPC success. These findings provide the perceptive guidelines for managers of organizations contemplating the implementation of BPC project.
Keywords
Business Process Change; Organizational Culture; Innovation; Learning; Fit;
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Times Cited By KSCI : 1  (Citation Analysis)
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