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http://dx.doi.org/10.9728/dcs.2018.19.6.1043

A Study on Kiosk GUI Design in Fast Food Store for Effective Interaction  

Park, Eun-Young (Department of Visual Design, Hyupsung University)
Publication Information
Journal of Digital Contents Society / v.19, no.6, 2018 , pp. 1043-1050 More about this Journal
Abstract
As the cconvenience economy of food culture becomes more widespread and the consumption trends for easy and convenient meals grew, every food company is making their various efforts to provide better service. Along with this change, various methods have been allowed for quick and easy ordering. Especially, the introduction of kiosk systems with various merits such as reduction of queues for cashes, saving labor costs, and smoothness of business processes have been actively growing recently. If kiosk system provides not only order but also systematic contents and interface design considering differentiated identity from other companies, brand image enhancement and customer service strategy would be available as well. A kiosk GUI design for effective interactions that provides more usability and satisfaction to users by analyzing the structure and contents of kiosks in fast food stores and GUI designs and investigating usage patterns and design preferences of kiosks through user surveys.
Keywords
Kiosk; Fast Food; Graphic User Interface; Multimedia; Interactive;
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