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http://dx.doi.org/10.9728/dcs.2018.19.5.935

The impact of employee perceptions of the characteristics of supply chain management on relationship satisfaction in airline suppliers : Focused on the mediating effect of collaboration  

Jang, Chang-Kwon (Department of Cabin Crew Quality Assurance, ASIANA Airlines)
Kwahk, Kee-Young (College of Business Administration/Graduate School of Business IT, Kookmin University)
Kim, Chang-Sik (Department of Global Tourism, Baewha Women's University)
Publication Information
Journal of Digital Contents Society / v.19, no.5, 2018 , pp. 935-944 More about this Journal
Abstract
The purpose of this study is to investigate the impact of Airline Partner Organization members ' perception of supply chain management characteristics on the satisfaction of the relationship and to verify the parameter effectiveness of collaboration. An empirical study was conducted through survey techniques to achieve the objectives of the study. Research has shown that the factors for building trust, immersion, and sharing of vision tables, other than information sharing, are significant prerequisites for collaboration. We have identified statistically significant effects of collaborative factor on relationship satisfaction factor. Additionally, it was confirmed that there was a parameter effect between supply chain management characteristics recognition and relationship satisfaction by testing the effectiveness of the collaboration.
Keywords
Characteristics of Airline Supply Chain Management; Relationship Satisfaction; Collaboration;
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Times Cited By KSCI : 2  (Citation Analysis)
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