Browse > Article
http://dx.doi.org/10.20498/eajbe.2022.10.3.27

The Effect of Job Crafting on Performance: Mediating Role of Work Engagement  

LI, Pengfei (School of Business Administration, Daejeon University)
MOON, Jaeseung (School of Business Administration, Daejeon University)
Publication Information
East Asian Journal of Business Economics (EAJBE) / v.10, no.3, 2022 , pp. 27-40 More about this Journal
Abstract
Purpose - The purpose of this study is to test the impact of job crafting on in/extra-role performance in Chinese context. In addition, it intends to verify the mediating effect of work engagement on the relationship between job crafting and in/extra-role performance. Research design, data, and methodology - Survey data were collected from employees of the companies in Hebei, China, for about two months, from early January 2022 to early March 2022. A total of 300 copies were distributed, and 240 copies were collected (80%), of which 222 copies were used for the final analysis. Data were analyzed for statistical tests of the measurement model and hypotheses using IBM SPSS Statistics 25 and Amos 25. Result - The analysis results are as follows. First, job crafting has a direct effect on work engagement. Second, work engagement increased employees' in/extra-role performance. Third, the mediating effect of work engagement was verified in the relationship between job crafting and employees' in/extra-role performance. Conclusion - This study expands the job demand-resource model by revealing the effect of job crafting, which changes the job given to oneself, on in/extra-role performance. In addition, this study investigated the impact of work engagement on the relationship between job crafting and in/extra-role performance.
Keywords
Job Crafting; Work Engagement; In-role Performance; Extra-role Performance;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 Sonnentag, S., & Frese, M. (2002). Performance concepts and performance theory. Psychological Management of Individual Performance, 23(1), 3-25.
2 Tims, M., Bakker, A. B., & Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18(2), 230-240.   DOI
3 Van Wingerden, J. (2016). Job Demands-Resources Interventions. Rotterdam, Netherlands: Doctoral dissertation, Erasmus University Rotterdam, Rotterdam.
4 Becker, T. E., & Kernan, M. C. (2003). Matching commitment to supervisors and organizations to in-role and extra-role performance. Human Performance, 16(4), 327-348.   DOI
5 Berg, J. M., Dutton, J. E., & Wrzesniewski, A. (2008). What is job crafting and why does it matter? Theory-to-practice briefing. Ann Arbor: Ross School of Business, University of Michigan.
6 Borman, W. C., Penner, L. A., Allen, T. D., & Motowidlo, S. J. (2001). Personality predictors of citizenship performance. International Journal of Selection and Assessment, 9(1-2), 52-69.   DOI
7 Brayfield, A. H., & Crockett, W. H. (1955). Employee attitudes and employee performance. Psychological Bulletin, 52(5), 396-424.   DOI
8 Brenninkmeijer, V., & Hekkert-Koning, M. (2015). To craft or not to craft: The relationships between regulatory focus, job crafting and work outcomes. Career Development International, 20(2), 147-162.   DOI
9 Demerouti, E. (2014). Design your own job through job crafting. European psychologist, 19(4), 237-247.   DOI
10 Demerouti, E., Cropanzano, R., Bakker, A., & Leiter, M. (2010). From thought to action: Employee work engagement and job performance. Work Engagement: A Handbook of Essential Theory and Research, 65(1), 147-163.
11 Lynch, P. D., Eisenberger, R., & Armeli, S. (1999). Perceived organizational support: Inferior versus superior performance by wary employees. Journal of Applied Psychology, 84(4), 467-483.   DOI
12 Petrou, P., Demerouti, E., Peeters, M. C., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33(8), 1120-1141.   DOI
13 Salanova M., Agut S., & Peiro' J.M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of Applied Psychology, 90(6), 1217-1227   DOI
14 Allameh, S. M., & Alinajimi, S. (2012). The effect of self-concept and organizational identity on organizational citizenship behavior. International Journal of Human Resource Studies, 2(1), 175-187.   DOI
15 Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.   DOI
16 Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265-269.   DOI
17 Bakker, A. B., Tims, M., & Derks, D. (2012). Proactive personality and job performance: The role of job crafting and work engagement. Human Relations, 65(10), 1359-1378.   DOI
18 Kulik, C. T., Oldham, G. R., & Hackman, J. R. (1987). Work design as an approach to person-environment fit. Journal of Vocational Behavior, 31(3), 278-296.   DOI
19 Salanova, M., Lorente, L., Chambel, M. J., & Martinez, I. M. (2011). Linking transformational leadership to nurses' extra-role performance: the mediating role of self-efficacy and work engagement. Journal of Advanced Nursing, 67(10), 2256-2266.   DOI
20 Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-215.   DOI
21 Schaufeli, W. B., & Bakker, A. B. (2010). Defining and measuring work engagement: Bringing clarity to the concept. Work Engagement: A Handbook of Essential Theory and Research, 12, 10-24.
22 Tims, M., Bakker, A. B., & Derks, D. (2015). Job crafting and job performance: A longitudinal study. European Journal of Work and Organizational Psychology, 24(6), 914-928.   DOI
23 Holton III, E. F. (2002). Theoretical assumptions underlying the performance paradigm of human resource development. Human Resource Development International, 5(2), 199-215.   DOI
24 Ghitulescu, B. E. (2007). Shaping tasks and relationships at work: Examining the antecedents and consequences of employee job crafting. Doctoral dissertation, University of Pittsburgh.
25 Halbesleben, J. R. (2010). A meta-analysis of work engagement: Relationships with burnout, demands, resources and consequences. Work Engagement: A Handbook of Essential Theory and Research, 8(1), 102-117.
26 Head, J. H., Handlon, J. W., & Martin, E. (1995). The new realism: Maximizing employee value through HR alignment. Employment Relations Today, 22(3), 1-7.
27 Jiang, F., Wang, L., & Yan, L. (2022). The effects of job crafting on task and contextual performance: Focusing on the mediating effect of work engagement. The Journal of Industrial Distribution & Business, 13(5), 27-40.
28 Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. Sabinet Journal of Industrial Psychology, 36(2), 1-9.
29 Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80(1), 173-186.   DOI
30 Van Knippenberg, D., Van Knippenberg, B., Monden, L., & de Lima, F. (2002). Organizational identification after a merger: A social identity perspective. British Journal of Social Psychology, 41(2), 233-252.   DOI
31 Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.   DOI
32 Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201.   DOI
33 Kim, K. Y., Eisenberger, R., & Baik, K. (2016). Perceived organizational support and affective organizational commitment: Moderating influence of perceived organizational competence. Journal of Organizational Behavior, 37(4), 558-583.   DOI
34 Leana, C., Appelbaum, E., & Shevchuk, I. (2009). Work process and quality of care in early childhood education: The role of job crafting. Academy of Management Journal, 52(6), 1169-1192.
35 Lee, J. Y., & Lee, Y. (2018). Job crafting and performance: Literature review and implications for human resource development. Human Resource Development Review, 17(3), 277-313.   DOI
36 Lyons, P. (2008). The crafting of jobs and individual differences. Journal of Business and Psychology, 23(1), 25-36.   DOI
37 Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.   DOI
38 Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79(4), 475-480.   DOI
39 Ran, B., & Duimering, P. R. (2007). Imaging the organization: Language use in organizational identity claims. Journal of Business and Technical Communication, 21(2), 155-187.   DOI
40 Sakuraya, A., Shimazu, A., Lmamura, K., Namba, K., & Kawakami, N. (2016). Effects of a job crafting intervention program on Work engagement among Japanese employees: a pretest- posttest study. BMC psychology, 4(1), 1-9.   DOI
41 Schaufeli, W. B., Bakker, A. B. & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: a cross-national study. Educational and Psychological Measurement, 66(4), 701-716.   DOI
42 Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.   DOI
43 Corley, K. G., Harquail, C. V., Pratt, M. G., Glynn, M. A., Fiol, C. M., & Hatch, M. J. (2006). Guiding organizational identity through aged adolescence. Journal of Management Inquiry, 15(2), 85-99.   DOI
44 De Clercq, D., Haq, I. U., & Azeem, M. U. (2018). Workplace ostracism and job performance: roles of self-efficacy and job level. Personnel Review, 48(1), 184-203.   DOI
45 Demerouti, E., Bakker, A. B., & Gevers, J. M. (2015). Job crafting and extra-role behavior: The role of work engagement and flourishing. Journal of Vocational Behavior, 91, 87-96.   DOI
46 Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218-226.   DOI
47 Demerouti, E., Bakker, A. B. & Halbesleben, J. R. (2015). Productive and counterproductive job crafting: A daily diary study. Journal of Occupational Health Psychology, 20(4), 457-469.   DOI
48 Fisher, R., McPhail, R., & Menghetti, G. (2010). Linking employee attitudes and behaviors with business performance: a comparative analysis of hotels in Mexico and China. International Journal of Hospitality Management, 29(3), 397-404.