Abstract
There is no single or simple answer for effective communication between laboratory technician and clinical dentist. Love-hate could be used to describe the relationship between dentists and their labs. Great lab work can make a dentists life much easier and can result in getting many referrals. However, if the lab work is not up to par and/or late, it can add stress and agony to a dentists practice. Also the opposition is right. If the preparations are calibrated, the impressions clear, and the bite registrations accurate, most labs can do their work reasonably well. Unfortunately, many cases received by labs are barely adequate, especially when it comes to reading margins, which are frequently created by the imagination of the person trimming the dies. In other words, both dentists and lab technicians need to be able to understand how each party operates so that solutions to problems can be found. Effective communication with the laboratory is critical if any degree of success is desired.
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