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http://dx.doi.org/10.9708/jksci.2020.25.09.143

Verification of Human Error Factors for Access Control of Bodyguards through Multiple Risk Case Analysis  

Kim, Jin-Hwan (Dept. of Security Service, Yongin University)
Kim, Sang-Jin (Dept. of Security Service, Yongin University)
Publication Information
Journal of the Korea Society of Computer and Information / v.25, no.9, 2020 , pp. 143-150 More about this Journal
Abstract
The purpose of this study is to investigate the human error of bodyguards caused in the process of performing access control activities between security missions, focusing on multiple risk cases, and to suggest countermeasures accordingly. To verify this, after arranging the sequence of events in a time series, the VTA technique and Why-Why analysis technique that can easily identify the problem centered on the variable node were used. In addition, environmental factors and personal factors that cause human errors were extracted through M-SHEL Metrix. As a result of analyzing multiple risk cases through such a method, the security environment factors that cause access control accidents include lack of time (impatience), prejudice against visitors, intensive work methods, lack of security management, unattended travel, and familiar atmosphere. (Relaxation), formal work activities, convenience provision, and underestimation were surveyed. In addition, human errors caused by personal security guards were investigated as low alertness, formal work, negligence of inspection, and comfortable coping.
Keywords
Bodyguard; Multiple case analysis; Human error; Access control; Hazardous cases;
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Times Cited By KSCI : 2  (Citation Analysis)
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