A Collaborative Requirements Elicitation Model For Crowdsourcing Platforms

Crowdsourcing is growing its interests in designing where various designers work independently to a given design task. Recent researchers discovered that collaboration by sharing designs among designers helps to produce high-quality designs. However, design task may still be hard even with that collaboration in case the requirements are not well-defined. Most customers sometimes do not know what they really want and do not know how to clearly define the requirements. Consequently, the lack of requirements creates issues on designers, such as spending much time and effort on collecting requirements alone or from the customers. The designers even end up missing important necessities to complete their tasks. To address this issue, we proposed a collaborative requirements elicitation method that supports designers who are working on the same task. We developed CREFD (Collaborative Requirements Elicitation For Designers and Developers) tool to enable designers collaboratively provide requirements, identify dependencies, add annotations and votes to the provided requirements. We performed the hypothetical and empirical evaluations to test and compare the proposed method with one of the existing elicitation methods, the results show that the proposed method helps in collecting accepted and well-organized requirements better than individual requirements elicitation.