[KSCI] Korea Science Citation Index Service

http://dx.doi.org/10.9708/jksci.2016.21.12.165

An Analysis of the Importance of the Success Factors in Implementation Stage of ERP System

YI, Seon-Gyu (Dept. of Convergence Industry, Seoul Venture University)
Kim, Jong-Ju (Dept. of Convergence Industry, Seoul Venture University)

Publication Information

Journal of the Korea Society of Computer and Information / v.21, no.12, 2016 , pp. 165-171 More about this Journal

Abstract

This study analyzes the relative importance of the introducing factors for the critical success factors in the implementation stage of the lifecycle of ERP system using Delphi technique and Analytic Hierarchy Process(AHP). In the 1st layer of the hierarchy, technical factor is evaluated as the most important factor among organizational, technical, and supplier factors. In the 2nd layer, choosing a proper ERP package is evaluated as the most important factor within 15 factors followed by process-oriented approach, technical suitability, minimized customization, integration and association of system with trading parter, association with legacy systems, and support and involvement of top management. As a result of this analysis enterprise should choose an ERP package that is suitable to its business environment, and make the best use of(take full advantage of) best practice that ERP package provides to optimize the existing business procedure or process(to approach the existing business procedure or process). This study also shows the range of customization of the features provided by the ERP package should be minimized.

Keywords

implementation stage; technical factor; organizational factor; supplier factor; ERP package;

Citations & Related Records

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