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http://dx.doi.org/10.9708/jksci.2014.19.4.123

The Difference Test among Job Types in the Impact of Social Welfare Worker's Person-Organization Fit on Service Satisfaction  

Shin, Jung-Sook (Dept. of Social Welfare, Graduate School, Chosun University)
Park, Chimyen (Dept. of Social Welfare, Graduate School, Chosun University)
Park, Hwie-Seo (Dept. of Public Administration & Social Welfare, Chosun University)
Publication Information
Journal of the Korea Society of Computer and Information / v.19, no.4, 2014 , pp. 123-130 More about this Journal
Abstract
This study is to review the standpoints for person and organization fit and suggest integrated standpoint, and identify causal relationships between P-O fit and client service satisfaction and test differences of casual relationships between job types through moderating effects of job types in the relationships among variables, and suggest some implications based on the analytical results. For this study, sampling was conducted for social welfare workers. In this study, analytical results showed that P-O fit influences client's service satisfaction through job attitude. This study suggested some implications on the base of analytical results.
Keywords
person-organizational fit; job satisfaction; organizational commitment; service satisfaction;
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