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http://dx.doi.org/10.9708/jksci/2012.17.9.171

The Effects of Job Characteristics and Organizational Characteristics on Social Welfare Worker's Turnover Intention  

Hyun, Kang-Gil (Dept. of Social Welfare, The Graduate School of Chosun National University)
Hong, Son-Jae (Dept. of Social Welfare, The Graduate School of Chosun National University)
Publication Information
Journal of the Korea Society of Computer and Information / v.17, no.9, 2012 , pp. 171-179 More about this Journal
Abstract
The purpose of this study is to investigate what affect social welfare workers' want of career change. The structural equation modeling(AMOS 16.0) was used to examine if job characteristics and organizational characteristics have direct affect on turnover intention or the indirect affect of organizational commitment. A survey was conducted on the social welfare workers of private social agencies in the capital area and 256 of 297 questionnaires that showed clear intentions on turnover were scrutinized. According to the analysis, job autonomy(job characteristics) and fairness in promotion (organization characteristics) influences organizational commitment. Job demand, job instability, wage level, and organizational commitment have and effect on turnover intention. The results of this study suggest that in order to reduce the turnover intention among social welfare workers, empowerment, systematic organization of tasks and active communication should be reinforced.
Keywords
job characteristics; organizational characteristics; organizational commitment; turnover intention;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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