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http://dx.doi.org/10.9708/jksci.2011.16.12.059

Personalized mobile Healthcare Service Analysis by IPA  

Shin, Da-Hye (Dept. of Information Technology, Gachon University of Medicine and Science)
Park, Man-Young (Dept. of Biomedical Informatics, Ajou University School of Medicine)
Lee, Young-Ho (School of information engineering, Gachon University of Medicine and Science)
Abstract
Recently, as people's interest in health care has been rising, the health care service awareness and utilization has been increasing. However, the existing healthcare services have problems such as inconvenience of mobility, the low reliability of input for information and low accuracy of information provided as well. in this study, we developed the m-Health application by utilizing smart phone with improvement of these problems. This application provided the total of 5 services such as notification for risk of cardiovascular disease, personalized dietary recommendations targeted to 20s and 30s who do not properly manage their health care by bad habits. In addition, the benefits and problems of these services were found out through the analysis for the general importance and satisfaction of these services by Importance-Performance Analysis (IPA) technique. In result of IPA analysis, The six items such as 'input accuracy and reliability of information', 'content reliability', 'proper health service recommendations', etc. among 12 of the items needed to receive the effective services on m-Health were belonged to importance and satisfaction area with high level. And, in the 'information security', the importance is high but the satisfaction was low. In conclusion, the further study for strengthening security of information, service update provided with PHR to consistently keep the advantage of these services will be conducted.
Keywords
m-Healthcare; Smartphone; Importance-Performance(IPA); Personalized service;
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