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http://dx.doi.org/10.5392/JKCA.2022.22.08.579

The Study on Effect of Communication Ability of Dental Hygienist on Job Satisfaction and Turnover Intention  

Jeong, Mi-Ae (강원대학교 치위생학과)
Publication Information
The Journal of the Korea Contents Association / v.22, no.8, 2022 , pp. 579-586 More about this Journal
Abstract
The purpose of this study is to investigate the effect of job satisfaction and turnover on communication ability of dental hygienists. According to a survey of 248 people in Daegu Metropolitan City and Gyeongsangbuk-do, communication ability was 2.19, job satisfaction 3.09 and turnover also 2.14 on a five-point scale. According to the correlation analysis, communication ability and job satisfaction were positive correlations(p<.05) and job satisfaction and turnover were negative correlations.(p<.05). According to the multiple return analysis, drinking groups, higher income groups, higher hospital-level groups, higher job satisfaction groups, and lower turnover groups have higher communication skills. Therefore, in order to reduce the turnover and increase job satisfaction of dental hygienists, systematic measures to improve communication skills should be devised.
Keywords
Job Satisfaction; Turnover Intention; Communication Ability; Dental Hygienist;
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Times Cited By KSCI : 5  (Citation Analysis)
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