Browse > Article
http://dx.doi.org/10.5392/JKCA.2021.21.04.463

The Influence of Participatory Decision Making of Social Welfare Organization on Job Performance : Mediating Effect of Member Agility  

Seo, Daeseok (서원대학교 미래대학 사회복지학과)
Cho, Sangyun (국제사이버대학교 노인복지학과)
Publication Information
The Journal of the Korea Contents Association / v.21, no.4, 2021 , pp. 463-472 More about this Journal
Abstract
The purpose of this study is to find a way for social welfare organizations to actively cope with environmental changes such as the corona incident according to the work coordination theory that work performance improves when actively coping with environmental changes. In other words, the mediating effect of member agility in the relationship that participatory decision-making affects job performance was identified. The subjects of the survey were workers in welfare centers in the metropolitan area and Chungcheong area, and 310 questionnaires were analyzed, and confirmatory factor analysis, research model analysis, and mediation effect verification were conducted to verify the hypothesis. As a result of the study, participatory decision-making had a significant positive effect on member agility and job performance. In addition, it was confirmed that the partial mediation model including the path that participatory decision-making directly affects job performance and the indirect effect that is linked to job performance after first affecting the agility of members is appropriate. The study has academic significance in that it verifies the effect of participatory decision-making and agility necessary for social welfare organizations, and suggests ways to improve participatory decision-making and agility in hiring, evaluation, and education of employees in social welfare organizations. In this respect, significance can also be found in practical terms.
Keywords
Participatory Decision-making; Job Performance; Member Agility; Partial Mediation Effect; Measures to Improve Agility;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 http://www.busan.com/view/busan/view.php?code=2020111315354180266", 2020.09.20.
2 김홍수, 김달곤, 장로, "경영전략이 재무성과에 미치는 영향," 관리회계연구, 제16권, 제3호, pp.1-23, 2016.
3 김정욱, 박정훈, 남기찬, 박수용, 김병욱, "실시간 기업구현을 위한 비즈니스 민첩성의 결정요인에 관한 실증적 연구," 한국경영과학회지, 제30권, 제4호, pp.83-97, 2005.
4 정현석, 홍관수, "행동유도시스템과 혁신행동에서 민첩성의 매개효과 및 인지욕구의 조절 효과: 서비스 기업을 중심으로," e-비즈니스연구, 제19권, 제1호, pp.21-38, 2018.
5 J. F. Hair, W. C. Black, B. J. Babin, R. E. Anderson, and R. L. Tatham, Multivariate Data Analysis, Pearson Prentice Hall, Upper Saddle River, Vol.6, 2006.
6 K. M. Kahnweiler and M. A. Thompson, "Level of desired, actual, and perceived control of employee involvement in decision making: an empirical investigation," Journal of business and psychology, Vol.14, No.3, pp.43-61, 2000.
7 김경희, 사회복지기관 책무성에 미치는 변인연구, 서울여자대학교, 박사학위논문, 2001.
8 김정식, 차동욱, "리더의 참여적 의사결정이 조직구성원들의 창의적 행동과 성과에 미치는 영향 : 심리적 임파워먼트와 직무몰입의 역할을 중심으로," 인사조직연구, 제21권, 제2호, pp.31-370, 2013.
9 C. Fornell and D. F. Larcker, "Evaluating structural equation models with unobservable variables and measurement error," Journal of Marketing Research, Vol.18, pp.39-50, 1981.   DOI
10 J. A. Arnold, S. Arad, J. A. Rhoades, and F. Drasgow, "The Empowering Leadership Questionaire: The construction and validation of a new scale for measuring leader behaviors," Journal of Organizational Behavior, Vol.21, No.3, pp.249-269, 2000.   DOI
11 M. Pardo-del-Val and B. Lloyd, "Measuring empowerment," Leadership and Organization Development Journal, Vol.24, No.2, pp.102-108, 2003.   DOI
12 M. A. West, "The social psychology of innovation in groups," In: West, M. A. and Farr, J. L. (Eds) Innovation and Creativity at Work: Psychological and Organizational Strategies, Wiley, Chichester, pp.4-36, 1990.
13 김종수, "초등교사의 의사결정참여도 측정, 분석에 관한 연구," 한국정책연구, 제12권, 제3호, pp.103-129, 2012.
14 M. Sashkin, "Changing toward particpative mangement aproaches: A model and methods," Academy of Mangemnt Reviw, Vol.1, No.3, pp.75-86, 1976.   DOI
15 이현국, "참여적 의사결정이 직무만족과 학교성과에 미치는 영향에 관한 연구," 행정논총, 제51권, 제4호, pp.73-102, 2013.
16 X. Huang, J. Iun, A. Liu, and Y. Gong, "Does participative leadership enhance work performance by inducing empowerment or trust? The differential effects on managerial and non-managerial subordinates," Journal of Organizational Behavior, Vol.31, No.1, pp.122-143, 2009.   DOI
17 김미경, 김미경의 리부트 : 코로나로 멈춘 나를 다시 일으켜 세우는 법, 웅진지식하우스, 2020.
18 D. V. Knipenberg, C. D. Dreu, and A. Homan, "Work group diversity and group performance: An integrative model and research agenda," Journal of Applied Psychology, Vol.89, No.2, pp.1008-1022, 2004.   DOI
19 F. S. Plonka, "Developing a lean and agile workforce," Human Factors and Ergonomics in Manufacturing, Vol.7, No.1, pp.11-20, 1997.   DOI
20 성규탁, 사회복지행정론, 법문사, 1990.
21 Z. Cai, Q. Huang, H. Liu, and X. Wang, "Improving the agility of employee through enter prise social media : The mediating role of psychological conditions," International Journal of Information Management, Vol.38, No.1, pp.52-63, 2018.   DOI
22 이충배, 양재훈, "물류민첩성이 기업의 물류 성과에 미치는 영향에 관한 실증연구," 국제상학, 제23권, 제3호, pp.25-47, 2008.
23 김정욱, 박정훈, 남기찬, 박수용, 김병욱, "실시간 기업구현을 위한 비즈니스 민첩성의 결정요인에 관 한 실증적 연구," 한국경영과학회지, 제30권, 제4호, pp.83-97, 2005.
24 R. V. Dawis and L. H. Lofquist, A psychological theory of work adjustment: An individual-differences model and its applications, University of Minnesota Press(January 1), 1984.
25 S. S. Kahai, J. J. Sosik, and B. J. Avolio, "Efects of leadership style and problem structure on work group proces and outcomes in an electronic meting system environment," Personal Psychology, Vol.50, No.1, pp.121-146, 1997.   DOI
26 M. Ahearne, J. Mathieu, and A. Rap, "To empower or not empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance," Journal of Applied Psychology, Vol.90, pp.945-955, 2005.   DOI
27 https://newsis.com/view/?id=NISX20201111_01229802&cID=10201&pID=10200, 2020.09.20.
28 S. S. K. Lam, X. Chen, and J. Schaubroeck, "Participative decision making and employee performance in different cultures: The moderating effects of allocentrism/idiocentrism and efficacy," Academy of Management Journal, Vol.45, No.5, pp.905-914, 2017.   DOI
29 B. Sherehiy and W. Karwowski, "The relationship between work organization and workforce agility in small manufacturing enterprises," International Journal of Industrial Ergonomics, Vol.44, No.3, pp.466-473, 2014.   DOI
30 허명숙, 천명중, "구성원 민첩성과 업무성과 간의 관계에 대한 실증연구 : 민첩성의 영향요인과 지식지향 리더십," 지식경영연구, 제16권, 제2호, pp.139-172, 2015.   DOI
31 Z. Cai, Q. Huang, H. Liu, and X. Wang, "Improving the agility of employee through enter- prise social media: The mediating role of psycho- logical conditions," International Journal of Information Management, Vol.38, No.1, pp.52-63, 2018.   DOI
32 S. Alavi, D. Wahab, N. Muhamad, and B. Arbab Shirani, "Organic structure and organisational learning as the main antecedents of workforce agility," International Journal of Production Research, Vol.52, No.21, pp.6273-6295, 2014.   DOI
33 양재훈, "민첩성역량이 고객만족과 충성도에 미치는 영향에 관한 연구," e-비즈니스연구, 제11권, 제4호, pp.103-128, 2010.   DOI
34 탁제운, 정영재, 신재운, "참여적 의사결정과 구성원 민첩성(agility)의 관계 : 역할확장 자기효능감과 성장 마인드셋의 역할," 대한경영학회지, 제32권, 제10호, pp.1727-1757, 2019.
35 S. Alavi, D. Abd. Wahab, N. Muhamad, and B. Arbab Shirani, "Organic structure and organizational learning as the main antecedents of workforce agility," International Journal of Production Research, Vol.52, No.21, pp.6273-6295, 2014.   DOI
36 황정하, 참여적 의사결정이 사회복지사의 직무성과에 미치는 영향, 연세대학교, 석사학위논문, 2003.
37 김선표, 노인장기요양서비스기관의 창의적 조직풍토, 흡수능력, 민첩성 및 조직성과 간의 관계, 계명대학교 박사학위논문, 2015.
38 W. J. Hopp and M. P. Oyen, "Agile workforce evaluation: a framework for cross-training and coordination," Iie Transactions, Vol.36, No.10, pp.919-940, 2004.   DOI
39 R. M. Ryan and E. L. Deci, "Intrinsic and ex-trinsic motivations: Classic definitions and new directions," Contemporary Educational Psychology, Vol.25, No.1, pp.54-67, 2000.   DOI