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http://dx.doi.org/10.5392/JKCA.2021.21.04.014

An Exploration of Interaction Factors and Analysis on Interaction-Level of Synchronous Online Education in University  

Han, Hyeong-Jong (국립한국교통대학교 교육대학원)
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Abstract
The purpose of this study is to explore what are the interactive factors of synchronous online education in university and identify the level of interaction. This study used mixed research method. As a result of the interaction level, it was recognized that face-to-face education could be more interactive than synchronous online education. Synchronous online education could have better interactive between instructor and learner, and among learners than asynchronous online education. Factors which influencing the interaction were as follows: small group activities and scaffolding, diversification of communication channels and integration of learner's question in learning content. Detrimental elements were distance felt between instructor and learners, low intimacy among learners, content-focused lecture, restrictions on non-verbal communication, unstable systems and misusing microphones. The necessary factors to promote interaction are planning interactive class activities, etc. Based on the results, it was to suggest what kinds of efforts are needed to make interaction more effective in terms of teaching and learning method & activity, tool & system, and environment.
Keywords
Synchronous Online Education; Interaction; Mixed Method; Learners' Perception;
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