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http://dx.doi.org/10.5392/JKCA.2021.21.11.087

Expanded Role of Empathy in Metaverse Environment Where AI is Applied  

Rhee, Hyunjung (중앙대학교 다빈치교양대학)
Publication Information
The Journal of the Korea Contents Association / v.21, no.11, 2021 , pp. 87-99 More about this Journal
Abstract
As face-to-face social exchanges are limited by the pandemic, the influence of the metaverse, a virtual space crosses virtual and reality, is gradually expanding. Various metaverse platforms are currently taking advanced AI technology to provide users with a more diverse experience. However, as a result, if AI-human communion in the metaverse space is as active as the relationship between humans, this may lead to side effects that threaten humanity. This study emphasized the value of empathy as a way to minimize the side effects, and suggested that the concept and role of empathy need to be expanded. Accordingly, we conducted an empirical study to examine the difference between social relationship in the metaverse and in real life at the current level, and based on the results, we predicted the future social relationship in the environment where AI was applied to the metaverse. Combining the study, we proposed "Digital Human Empathy" for human dignity in the digital age.
Keywords
Metaverse; Artificial Intelligence; Empathy; Social Relationship; Digital Human Empathy;
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