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http://dx.doi.org/10.5392/JKCA.2020.20.05.513

Entrepreneur Speech and User Comments: Focusing on YouTube Contents  

Kim, Sungbum (금오공대 IT융합학과)
Lee, Junghwan (충북대 경영정보학과)
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Abstract
Recently, YouTube's growth started drawing attention. YouTube is not only a content-consumption channel but also provides a space for consumers to express their intention. Consumers share their opinions on YouTube through comments. The study focuses on the text of global entrepreneurs' speeches and the comments in response to those speeches on YouTube. A content analysis was conducted for each speech and comment using the text mining software Leximancer. We analyzed the theme of each entrepreneurial speech and derived topics related to the propensity and characteristics of individual entrepreneurs. In the comments, we found the theme of money, work and need to be common regardless of the content of each speech. Talking into account the different lengths of text, we additionally performed a Prominence Index analysis. We derived time, future, better, best, change, life, business, and need as common keywords for speech contents and viewer comments. Users who watched an entrepreneur's speech on YouTube responded equally to the topics of life, time, future, customer needs, and positive change.
Keywords
Entrepreneur Speech; YouTube; Text Mining; Comments;
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