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http://dx.doi.org/10.5392/JKCA.2020.20.04.601

Study about the Impacts of the Individual Department's Brand on the Formation of Government's Credibility  

Joung, Seung-Hwa (교육부)
Publication Information
The Journal of the Korea Contents Association / v.20, no.4, 2020 , pp. 601-615 More about this Journal
Abstract
This study recognized a individual central department of the government as an object that can be branded. Therefore, it was studied to understand the impact of the central department's brand equity on the credibility of the government. To evaluate the relationship between them, measurement items and hypothetical construct were developed based on the previous studies, then the impacts of the central department's brand equity on the government's credibility were assessed. To summarize, the measurement items developed based on the previous studies were refined to discover the components of the central department's brand equity. Then, factor analysis was performed. The results firstly showed that brand equity is consisted of awareness, functional and emotional assets. Secondly, it was found that awareness level of the central department has a positive impact on functional and emotional assets. Thirdly, functional and emotional assets of individual central department significantly affect the credibility of the central department. Lastly, the credibility of individual central departments positively influences the president's credibility. This study has an importance in a sense that it defines the elements of central department's brand equity, and provides a frame for an objective comparison.
Keywords
Individual Central Department's Brand Equity; Credibility of the Government; Brand Awareness; Functional Assets; Emotional Assets;
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