Browse > Article
http://dx.doi.org/10.5392/JKCA.2019.19.08.453

The Effects of Employee's Perception of HR Practices on Organization Commitment and Turnover Intention: The Mediated Effect of Career Plateau  

Song, Min-Young (동국대학교 경영학과 일반대학원)
Kim, Seung-Yong (동국대학교 경영학과 일반대학원)
Publication Information
The Journal of the Korea Contents Association / v.19, no.8, 2019 , pp. 453-464 More about this Journal
Abstract
This study was to draw some managerial implications by examining the role of content career plateau, an individual's perception that one's own career is stagnated, in the relationship between the members' perception on HR practices and organizational commitment/turnover intention. The result showed that the perception on education/training practices has positive influence on organizational commitment, and a negative effect on turnover intention and career plateau. However, the perception on evaluation/compensation was shown to have no direct impact either on organizational commitment or on turnover intention. In addition, career plateau served as a partial mediator only between the perception on education/training practices and the attitudinal variables. Based on the results, some managerial/practical implications and suggestions for future research on career plateau are discussed.
Keywords
Education Training Practice; Evaluation Compensation Practice; Career Plateau; Organizational Commitment; Turnover Intention;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 곽대영, "경력정체지각이 조직몰입과 경력몰입에 미치는 영향: 서울소재 BSP 여행업체 종사자를 중심으로," 관광연구저널, Vol.27, No.4, pp.137-151, 2013.
2 최대정, 박동건, "조직과의 교환관계 지각과 직무특성의 효과성," 한국산업 및 조직심리학회 추계 심포지엄 및 학술대회 논문집, pp.149-161, 2003.
3 E. H. Schein, Career dynamics: Matching individual and organizational needs, Addison Wesley Publishing Company, Vol.6834, 1978.
4 T. P. Ference, J. A. Stoner, and E. K. Warren, "Managing the career plateau," Academy of Management review, Vol.2, No.4, pp.602-612, 1977.   DOI
5 T. D. Allen, J. E. Russell, M. L. Poteet, and G. H. Dobbins, "Learning and development factors related to perceptions of job content and hierarchical plateauing," Journal of Organizational Behavior, Vol.20, No.7, pp.1113-1137, 1999.   DOI
6 G. T. Chao, "Exploration of the conceptualization and measurement of career plateau: A comparative analysis," Journal of management, Vol.16, No.1, pp.181-193, 1990.   DOI
7 강순희, "경력개발지원이 기업성과에 미치는 영향: 교육훈련에 대한 보완 효과," 노동정책연구, Vol.10, No.2, pp.35-65, 2010.   DOI
8 이애주, 김순하, "호텔한식당 직원의 교육훈련에 대한 지각이 직무만족과 조직몰입, 고객지향성에 미치는 영향," 호텔경영학연구, Vol.15, No.5, pp.119-135, 2006.
9 박춘광, 전희원, "호텔종사원의 교육 훈련이 자기개발과 경력몰입에 미치는 영향," 관광레저연구, Vol.22, No.6, pp.213-232, 2010.
10 이상훈, 조직구성원 경력정체의 선행요인과 직무반응에 관한 실증연구: 철강업계 사례를 중심으로, 성균관대학교, 박사학위논문, 2015.
11 임상호, 장석인, 배성필, 최창호, 이용선, "중소제조업의 NCS 기반 교육훈련이 직무수행에 미치는 영향," 산업진흥연구, Vol.2, No.1, pp.85-91, 2017.   DOI
12 E. Lentz, The link between the career plateau and mentoring: Addressing the empirical gap, Unpublished master' thesis, University of South Florida, 2004.
13 B. E. Becker and M. A. Huselid, "High performance work systems and firm performance: A synthesis of research and managerial implications," In Research in personnel and human resource management, 1998.
14 J. C. Anderson and D. W. Gerbing, "Structural equation modeling in practice: A review and recommended two-step approach," Psychological Bulletin, Vol.103, pp.411-423, 1988.   DOI
15 K. J. Preacher and A. F. Hayes, "Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models," Behavior research methods, Vol.40, No.3, pp.879-891, 2008.   DOI
16 이윤석, 성과주의 보상제도에 대한 종업원의 인식이 조직유효성에 미치는 영향: 공정성의 매개효과를 중심으로, 경희대학교, 석사학위논문, 2018.
17 J. E. Deley and D. H. Doty, "Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurationally Performance Predictions," Academy of Management Journal, Vol.39, No.4, pp.802-835, 1996.   DOI
18 김유미, 간호사의 자기효능감, 경력정체, 직무착근도 및 조직몰입이 이직의도에 미치는 영향, 경상대학교 대학원, 박사학위논문, 2014.
19 J. Bae and J. J. Lawler, "Organizational and HRM strategies in Korea: Impact on firm performance in an emerging economy," Academy of Management Journal, Vol.43, No.3, pp.502-517, 2000.   DOI
20 송은란, 박계홍, 문재승, "전략적 인적자원관리와 직무수행역량 및 이직의도의 관계에서 직무배태성의 조절효과," 인적자원개발연구, Vol.19, No1, pp.73-107, 2016.
21 S. G. Heilmann, D. T. Holt, and C. Y. Rilovick, "Effects of career plateauing on turnover: A test of a model," Journal of Leadership & Organizational Studies, Vol.15, No.1, pp.59-68, 2008.   DOI
22 M. Tremblay and A. Roger, "Individual, familial, and organizational determinants of career plateau: An empirical study of the determinants of objective and subjective career plateau in a population of Canadian managers," Group & Organization Management, Vol.18, No.4, pp.411-435, 1993.   DOI
23 J. P. Meyer and N. J. Allen, "Testing the side-bet theory of organizational commitment: Some methodological considerations," Journal of applied psychology, Vol.69, No.3, p.372, 1984.   DOI
24 G. Blau, "Testing the generalizability of a career commitment measure and its impact on employee turnover," Journal of Vocational Behavior, Vol.35, No.1, pp.88-103, 1989.   DOI
25 김학수, 최종인, "연구개발팀 성과에 대한 다원주의자의 비율 영향 및 팀 긍정심리자본의 조절역할," 인사조직연구, Vol.23, pp.73-107, 2015.
26 A. C. F. Scheible and A. V. B. Bastos, "An examination of human resource management practices' influence on Organizational Commitment and Entrenchment," BAR-Brazilian Administration Review, Vol.10, No.1, pp.57-76, 2013.
27 J. P. Forgas and R. East, "On being happy and gullible: Mood effects on skepticism and the detection of deception," Journal of Experimental Social Psychology, Vol.44, No.5, pp.1362-1367, 1998.   DOI
28 H. M. Weiss and R. Cropanzano, "Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work," 1996.
29 홍세희, "구조방정식 모형의 적합도 지수 선정기준과 그 근거," 한국심리학회지: 임상, Vol.19, No.1, pp.161-177, 2000.
30 R. E. Schumacker and R. G. Lomax, A Biginner's Guide to Structural Equation Modeling, NJ: Mahwah: Lawrence Erlbaum Associates, Publishers, 1996.
31 J. M. Bardwick, The plateauing trap: how to avoid it in your career, Amacom Pub, 1986.
32 Y. Baruch, "Integrated career systems for the 2000s," International Journal of Manpower, Vol.20, No.7, pp.432-457, 1999.   DOI
33 잡코리아, 직장인 93% 이직, 승진 고민하는 '커리어사춘기' 경험, 취업뉴스, 2018.9.9.
34 김장현, 구성원의 경력정체 지각이 이직의도 및 경력몰입에 미치는 영향: 경력단체 조절효과를 중심으로, 한국외국어대학교, 석사학위논문, 2007.
35 박근수, 유태용, "경력정체가 직무 및 경력 태도에 미치는 영향과 정서지능 및 조직지원의 조절효과," 한국심리학회지: 산업 및 조직, Vol.18, No.3, pp.499-523, 2005.   DOI
36 M. A. Huselid, "The impact of human resource management practices on turnover, productivity, and corporate financial performance," Academy of management journal, Vol.38, No.3, pp.635-672, 1995.   DOI
37 이기은, "전문직 종사자의 경력몰입과 조직몰입이 직무태도에 미치는 영향력 비교," 대한경영학회지, Vol.37, pp.799-813, 2003.
38 D. C. Feldman and B. A. Weitz, "Career plateaus reconsidered. Journal of management," Vol.14, No.1, pp.69-80, 1988.   DOI
39 V. M. Godshalk, The effects of career plateauing on work and non-work outcomes, Doctoral dissertation, Drexel University, 1997.
40 문승권, 김순자, "지방자치단체 업무 성격에 따른 성과평가제도의 성공요인과 만족도 인식차이," 정부회계연구, Vol.3, No.1, pp.89-109, 2005.
41 이규범, 유병주, "평가자-피평가자의 교환관계 및 평가자의 동기부여가 피평가자의 공정성인식에 미치는 영향," 인적자원개발연구, Vol.1, No.1, pp.87-110, 1999.
42 이생룡, 이승계, 이의연, "성과주의 보상제도와 조직유효성 간의 관계에서 동기부여의 매개효과," 인적자원개발연구, Vol.20, No.3, pp.73-102, 2017.
43 최용수, 인사평가제도의 공정성이 조직시민행동에 미치는 영향, 한성대학교, 석사학위논문, 2016.
44 이환우, "A Study of the Effect of Career Plateau on Turnover Intention: Focused on the Mediator Effect of Job Burnout and the Moderator Effect of Self-efficacy," 한국경영교육학회, Vol.33, No.5, pp.595-630, 2018.
45 R. Belcher,(Ed.), Instrumental organic elemental analysis, Academic Press, Vol.13, 1977.
46 J. Greenberg and R. A. Baron, Behavior In Organizations: Understanding and Managing The Human Side of Work, Prentice Hall, 2008.
47 J. F. Milliman, Causes, consequences, and moderating factors of career plateauing, Unpublished doctoral dissertation, University of Southern California, 1992.