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http://dx.doi.org/10.5392/JKCA.2019.19.07.609

Satisfaction and Experience of the Elderly with Dementia for the Service Provided by the Dementia Day Care Center  

Kim, Hwasoon (인하대학교 간호학과)
Lee, Young-Whee (인하대학교 간호학과)
Jung, Da-Woe (인하대학교 대학원)
Lee, Jee-Yeon (인하대학교 대학원)
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Abstract
The purpose of this study was to explore service satisfaction of the elderly using dementia day care center and the meaning of day care experience. The subjects for this methodological triangulation study were 67 dementia elderly for 1:1 interview and 15 dementia elderly for focus group interview. All subjects were using dementia day care center. The mean age was $79.95{\pm}5.90$ for quantitative study and $80.07{\pm}5.78$ for qualitative study subjects. The mean scores of service satisfaction were ranged from $2.86{\pm}0.41$ to $2.96{\pm}0.30$. The lowest score domain was 'help and assistance', and the highest score domain was 'food and environment'. In 14 questions, satisfaction score was 3 point. According to content analysis, the experiences of dementia day care center were described with 20 themes such as 'mutual respect and understanding', 'pleasure and upset feelings about participation', etc. and 35 sub-themes. The overall satisfaction scores were high and in most cases the positive experiences with dementia day care service were described. Therefore it is recommended for mild dementia elderly to use dementia day care service and to be expanded.
Keywords
Aged; Dementia; Adult Day Care Centers; Personal Satisfaction; Focus Groups;
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