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http://dx.doi.org/10.5392/JKCA.2019.19.01.548

The Characteristics of Malicious Comments: Comparisons of the Internet News Comments in Korean and English  

Kim, Young-il (아주대학교 IT심리학과)
Kim, Youngjun (아주대학교 심리학과)
Kim, Youngjin (아주대학교 심리학과)
Kim, Kyungil (아주대학교 심리학과)
Publication Information
The Journal of the Korea Contents Association / v.19, no.1, 2019 , pp. 548-558 More about this Journal
Abstract
Along generalization of internet news comments, malicious comments have been spread and made many social problems. Because writings reflect human mental state or trait, analyzing malicious comments, human mental states could be inferred when they write internet news comments. In this study, we analyzed malicious comments of English and Korean speaker using LIWC and KLIWC. As a result, in both English and Korean, malicious comments are commonly more used in sentence, word phrase, morpheme, word phrase per sentence, morpheme per sentence, positive emotion words, and cognitive process words than normal comments, and less used in the third person singular, adjective, anger words, and emotional process words than normal comments. This means people are state that they can not control their feeling such as anger and can not think well when they write news comments. Therefore, when internet comments were written, service provider should consider the way that commenters monitor own writings by themselves and that they prevent the other users from getting close to comments included many negative-emotion words. In other sides, it is discovered that English and Korean malicious comments was discriminated by authenticity. In order to be more objective, gathering data from various point of time is needed.
Keywords
Malicious Comments; LIWC; KLIWC;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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