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http://dx.doi.org/10.5392/JKCA.2019.19.10.157

Applying Machine Learning in UX Design Process  

Lee, Ji-Hye ((Aalto University) Department of Communications and Networking)
Publication Information
The Journal of the Korea Contents Association / v.19, no.10, 2019 , pp. 157-164 More about this Journal
Abstract
This paper investigates applicable methods of using machine learning(ML) in design process that is currently at infant stage and discuss how designers can use machine learning in UX design process. This research is differentiated from design method for machine learning-based products or services. For this purpose, this paper conducted literature reviews and case investigation and discussed three categories of design method of combination with such as 1) UX design centered ML, 2) ML system centered UX, and 3) UX-ML matchmaking. With this investigation, the workshop was conducted with specifically applicable methods of 2) and 3) for designers. Throughout the workshop, this paper analyzed each method' process with pros and cons in details. Throughout the process, this paper suggests precise methods of applying ML into UX design process.
Keywords
UX Design; Machine Learning; Design Process; Design Methodology;
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