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http://dx.doi.org/10.5392/JKCA.2018.18.09.178

The Effect of Transformational Leadership on Helping Behavior of Secretaries : Focusing on the Moderating Effect of LMX and Utilization of Mobile Devices after Work  

Go, Hyun-Mi (단국대학교 대학원 경영학과)
Kim, Dal-Won (단국대학교 대학원 경영학과)
Park, Jae-Chun (단국대학교 경영학부)
Publication Information
The Journal of the Korea Contents Association / v.18, no.9, 2018 , pp. 178-198 More about this Journal
Abstract
This study examines the effects of transformational leadership on helping behavior for the secretary workers. We also demonstrate comprehensively the moderating effects of job resources(LMX) and job demands(utilization of mobile devices after work) on the relationship between transformational leadership and helping behavior. The results of this study targeted 140 incumbent secretaries are as follows: First, transformational leadership has a significant positive effect on the helping behaviors of members. Second, the interaction effect of LMX(synergistic effect) was verified in the positive relationship between transformational leadership and helping behavior. Finally, interaction effects of utilization of mobile devices after work(buffering effect) were confirmed in the relationship between transformational leadership and helping behavior. The results of this study are that transformational leadership of middle managers is important to strengthen worker's helping behavior, but it is also important to understand the contextual factors such as social support(LMX) and work environment(utilization of mobile devices after work) that affect the will and autonomy of members in accepting leadership. Finally, we suggest the theoretical and practical implications of this study, present limitations and future research directions.
Keywords
Transformational Leadership; Leader-member Exchange(LMX); Utilization of Mobile Devices after Work; Helping Behavior;
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