Browse > Article
http://dx.doi.org/10.5392/JKCA.2018.18.07.536

The Effects of Subjective Beliefs and Values on Use Intention of Artificial Intelligence Robots: Difference according to Occupation and Employment  

Seok, SeungHye (강원대학교 사회통합연구센터)
Publication Information
Abstract
This paper examine how acceptance of AI robots can be achieved according to occupational groups when the discourse on human labor and occupation changes due to the new industrial revolution is spreading steadily. Previous research on the acceptance of new technologies and products has predicted use behavior through subjective beliefs and values that do not change well over the short term. Therefore, this study compares the beliefs, values, and use intention of AI robots according to occupation. As a result, the subjective belief factor for AI robots was classified into belief in rationality(reason) and belief in benevolence(emotion). The value factors were divided into acceptance value(role performance, communication, social comparison) and avoidance value(risk, complexity). There was a significant difference in the effect of these on the use intention of AI robot by occupation and employment types. This result suggests that there are gaps in the occupation group at the rate of technology acceptance, as opposed to the existing prediction that AI robots will be rapidly expanded by professionals.
Keywords
AI; Robot; 4th Industrial Revolution; Occupation; Technology Acceptance; Use Intention;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
연도 인용수 순위
1 R. Sanchez-Fernandez and M. A. Iniesta-Bonillo, "The Concept of Perceived Value: A Systematic Review of the Research," Marketing Theory, Vol.7, No.4, pp.427-451, 2007.   DOI
2 D. J. MacKay, "Good Error-Correcting Codes Based on Very Sparse Matrices," IEEE Transactions on Information Theory, Vol.45, No.2, pp.399-431, 1999.   DOI
3 K. Capek, 김희숙 역, 로봇:로숨의 유니버설로봇, 모비딕, 2015.
4 Philip E. Converse, "The Nature of Belief Systems in Mass Publics," Critical Review, Vol.18, No.1, pp.1-74, 1964.
5 J. Bessen, Learning by Doing: The Real Connection between Innovation, Wages, and Wealth, Yale University Press, 2015.
6 W. M. Leiserson, "The Problem of Unemployment Today," Political Science Quarterly, Vol.31, No.1, pp.1-24, 1916.   DOI
7 J. Mokyr, C. Vickers, and N. L. Ziebarth, "The History of Technological Anxiety and the Future of Economic Growth: Is This Time Different?," Journal of Economic Perspectives, Vol.29, No.3, pp.31-50, 2015.   DOI
8 David H. Autor, David Dorn, and Gordon H. Hanson, "Untangling Trade and Technology: Evidence from Local Labour Markets," The Economic Journal, Vol.125, No.584, pp.621-646, 2015.   DOI
9 G. Fischer and K. Nakakoji, "Beyond the Macho Approach of Artificial Intelligence: Empower Human Designers-do not Replace Them. Knowledge-Based Systems," Vol.5, No.1, pp.15-30, 1992.   DOI
10 J. Manyika, A Future That Works: AI, Automation, Emplotmen, and Prouctivity, Mckinsey Global Institute Research, June 2017.
11 M. Chui, J. Manyika, and M. Miremadi, "Four Fundamentals of Workplace Automation," McKinsey Quarterly, Vol.29, No.3, pp.1-9, 2015.
12 https://www.technologyreview.com/s/515926/how-technology-is-destroying-jobs/, 2018.5.20.
13 C. B. Frey and M. A. Osbourne, "The Future of Employment: How Susceptible are Jobs to Computerisation?," Vol.114, pp.254-280, 2017.   DOI
14 World Economic Forum, The Future of Jobs: Employment, Skills and Workforce Strategy for the Fourth Industrial Revolution, World Economic Forum, Geneva, Switzerland, 2016.
15 M. Rhisiart, E. Stormer, and C. Daheim, "From Foresight to Impact? The 2030 Future of Work Scenarios," Technological Forecasting and Social Change, Vol.124, pp.203-213, 2017.   DOI
16 김두환, "교육의 미래: 경제에서 사회로," 사회사상과 문화, 제19권, 제4호, pp.191-222, 2016.
17 http://krugman.blogs.nytimes.com/2012/12/08/rise-of-the-robots/?_r=0. 2018. 5.20.
18 E. Brynjolfsson and A. McAfee, 이한음 역, 제2의 기계시대: 인간과 기계의 공생이 시작된다, 청림출판, 2014.
19 고인석, "체계적인 로봇윤리의 정립을 위한 로봇존재론, 특히 로봇의 분류에 관하여," 철학논총, 제70집, pp.171-195, 2012.
20 D. G. Mick and S. Fournier, "Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies," Journal of Consumer Research, Vol.25, No.2, pp.123-143, 1998.   DOI
21 http://www.edaily.co.kr/news/news_detail.asp?newsId=01567846616090952&mediaCodeNo=257, 2018.5.30.
22 하대청, "루프 속의 프리카리아트: 인공지능 속인간 노동과 기술정치," 경제와 사회, 제118호, pp.277-305, 2018.
23 김인숙, 김은혜, "소비가치가 외모관리행동에 미치는 영향: 차별적, 물질적, 실용적 가치를 중심으로," 한국의류산업학회지, 제16권, 제6호, pp.897-907, 2014.   DOI
24 M. Wooldridge and N. R. Jennings, "Intelligent Agents: Theory and Practice," The Knowledge Engineering Review, Vol.10, No.2, pp.115-152, 1995.   DOI
25 이선희, "소비가치이론에 의한 병원선택요인 연구," 예방의학회지, 제30권, 제2호, pp.413-427, 1997.
26 S. E. Beatty, P. Homer, and L. R. Kahle, "The Involvement-Commitment Model: Theory and Implications," Journal of Business Research, Vol.16, No.2, pp.149-167, 1998.   DOI
27 J. N. Sheth, Bruce I. Newman, and B. L. Gross, "Why We Buy What We Buy: A Theory of Consumption Values," Journal of Business Research, Vol.22, No.2, pp.159-170, 1991.   DOI
28 W. Poortinga, L. Steg, and C. Vlek, "Values, Environmental Concern, and Environmental Behavior: A Study into Household Energy use," Environment and Behavior, Vol.36, No.1, pp.70-93, 2004.   DOI
29 M. R. Solomon and N. J. Rabolt, Consumer Behavior: In Fashion, Prentice Hall, 2004.
30 O. R. Holsti, "The Belief System and National Images: A Case Study," Journal of Conflict Resolution, Vol.6, No.3, pp.244-252, 1962.   DOI
31 홍경남, "가치와 욕구의 구조에 관한 연구: 루이스와 듀이의 가치론을 중심으로," 윤리연구, 제70호, pp.125-147, 2008.
32 G. A. Miller, E. Galanter, and K. H. Pribram, Plans and the Structure of Behavior, New York:Holt, 1960.
33 S. H. Schwartz and W. Bilsky, "Toward a Universal Psychological Structure of Human Values," Journal of Personality and Social Psychology, Vol.53, No.3, pp.550-562, 1987.   DOI
34 J. Dewey, Theory of Valuation, International encyclopedia of unified science, 1939.
35 이숙정, 한은경, "소비가치에 영향을 주는 요인에 관한 연구: 미디어 배양효과와 청소년의 소비사회화를 중심으로," 광고학연구, 제24권, 제8호, pp.257-275, 2013.
36 S. E. Shavitt and T. C. Brock, Persuasion: Psychological Insights and Perspectives, Allyn & Bacon, 1994.
37 김현숙, "광고메시지로부터 인지된 가치와 메시지에 대한 주관적 신념이 후속 평가에 미치는 영향," 광고연구, 제100호, pp.56-86, 2014.
38 M. Rokeach, The Nature of Human Values, Free press, 1973.
39 김선우, 김난도, "소비문화의 차원화 및 척도개발: 서울, 뉴욕, 스톡홀름의 소비자를 대상으로," 소비자학연구, 제22권, 제4호, pp.135-162, 2011.
40 M. Douglas and B. Isherwood, The World of Goods, New York: Basic, 1979.