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http://dx.doi.org/10.5392/JKCA.2018.18.05.001

Research on Usability Test for Business Web Site Development using Concurrent Think Aloud Protocol  

Kim, Jayhoon (한국과학기술정보연구원)
Shin, Jaemin (한국과학기술정보연구원)
Kim, Jeong Hwan (한국과학기술정보연구원)
Lim, Seok Jong (한국과학기술정보연구원)
Publication Information
The Journal of the Korea Contents Association / v.18, no.5, 2018 , pp. 1-10 More about this Journal
Abstract
The purpose of this study is to provide a cost effective usability test model for business web site development. In this study, we present a usability test model that combines Concurrent Think Aloud, performance measurement, coaching method, and remote test method. Testing target was the consortium website of electronic information joint licensing. Test participants were actual users selected by their task roles and proficiency in different levels. We improved the system by reflecting the results of user test analysis and re-tested usability test again. The result showed that usability of all participants was improved in the aspect of the time required and the complexity of mouse trajectory. It is expected that the usability test model presented in this study can be used to cost-effectively evaluate and analyze business web sites. We suggest that research various usability test model considering the characteristics of websites.
Keywords
Usability; User Test; Think Aloud; Mouse Tracking;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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