Browse > Article
http://dx.doi.org/10.5392/JKCA.2018.18.02.081

Effects of China Online Market Counterfeit Products Message on Purchase Intention  

Shuge, Cui (전남대학교 경영학과)
Kim, Myung-Jin (전북과학대학교 산학협력단)
Publication Information
Abstract
A counterfeit product is a product that pretends to be a genuine product by pretending to be false. It can also be called a counterfeit product. This study attempts to investigate how such illegal floods of counterfeit goods affect online shopping consumers. In addition, the accessibility of various product reviews on the internet is increasing, and the product reviews are divided into positive and negative reviews, affecting the information that the customer has already, and the influence of the information acceptance on the purchase intention depending on the product involvement Respectively. Therefore, the focus of this study was to examine whether the information presentation about counterfeit products affects consumers' purchase intention, review direction (positive / negative), and involvement (high / low) control the information about counterfeit products. Therefore, this study has shown that it provides a marketing strategy to increase the intention to purchase products and products in online companies and stores in a situation where information about counterfeits is exposed to online consumers in China market.
Keywords
Counterfeit Products; Message; Online Reviews; Involvement; Moderating Role;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
연도 인용수 순위
1 J. H. Huang, Bruce C. Y. Lee, and Shu Hsun Ho, "Consumer attitude toward gray market goods," International Marketing Review, Vol.21, No.6, pp.598-614, 2004.   DOI
2 Swee Hoon Ang, Peng Sim Cheng, Elison A. C. Lim, and Siok Kuan Tambyah, "Spot the difference: consumer responses towards counterfeits," j. of consumer marketing, Vol.18, No.3, pp.219-235, 2001.   DOI
3 Sindy Chapa, Michael S. Minor, and Celcilia Maldonado, "Product Category and Origin Effects on Consumer Responses to Counterfeits," J. of International Consumer Marketing, Vol.18, No.4, pp.79-99, 2006.   DOI
4 G. R. Dowling and R. Staelin, "A Model of Perceived Risk and Intended Risk-Handling Activity," J. of Consumer Research, Vol.21, No.1, pp.119-134, 1994.   DOI
5 N. D. Albers Miller, "Consumer misbehavior: why people buy illicit goods," J. of Consumer Marketing, Vol.16, No.3, pp.273-287, 1984.   DOI
6 P. Sharma and Ricky Y. K. Chan, "Counterfeit proneness: Conceptualisation and scale development," J. of Marketing Management, Vol.16, No.5, pp.602-626, 2011.
7 이한석, "온라인 환경에서 디지털콘텐츠의 특성과 소비행동의 관계," 한국콘텐츠학회논문지, 제11권, 제10호, pp.234-241, 2011.   DOI
8 R. A. Peterson and M. C. Merino, "Consumer information search behavior and internet," psychology and marketing, Vol.20, No.2, pp.99-121, 2003.   DOI
9 J. S. Chiou and C. Cheng, "Should a Company Have Message Boards on Its Web Sites?," J. of Interactive Marketing, Vol.17, No.3, pp.50-61, 2003.   DOI
10 A. E. Schlosser, "Can Including Pros and Cons Increase the Helpfulness and Persua-siveness of Online Reviews? The Interactive Effects of Ratings and Arguments," J. of Consumer Psychology, Vol.21, No.1, pp.226-239, 2011.   DOI
11 H. E. Krugman, "The Measurement of Advertising Involvement," j. of the American Association for Public Opinion Research, Vol.30, No.4, pp.583-596, 1996.
12 J. L. Zaichkowsky, "Measuring the involvement construct," J. of Consumer Research, Vol.12, No.3, pp.341-352, 1985.   DOI
13 박상준, "개인요인과 제품요인 관여도의 구전효과에 대한 차별적인 영향," 경영학연구, 제43권, 제3호, pp.771-792, 2014.
14 김성훈, "제품관여도 및 제품 지식에 따른 온라인 구전정보 활용 연구," 광고학연구, 제14권, 제1호, pp.257-279, 2003.
15 R. E. Petty, J. T. Cacioppo, and D. Schumann, "Central and peripheral routes to advertising effectiveness: the moderating role of involvement," J. of Consumer Research, Vol.10, No.2, pp,135-145, 1983.   DOI
16 손용석, 이성학, "브랜드신뢰가 비유사확장제품 평가에 미치는 영향," 소비자학연구, 제21권, 제3호, pp.243-262, 2010.
17 이태민, "외재적 단서로서의 히트상품선정이 속성에 대한 신념, 태도 및 구매의도에 미치는 영향," 마케팅연구, 제23권, 제4호, pp.71-103, 2008.
18 임병훈, "브랜드선택에 있어 브랜드 퍼스낼리티와 제품속성의 상대적 중요도에 관한 실증적 연구," 마케팅연구, 제18권, 제4호, pp.1-21, 2003.
19 김국선, 이종호, "소셜커머스의 만족도와 재구매에 영향을 미치는 서비스품질요인," 한국콘텐츠학회논문지, 제12권, 제3호, pp.311-321, 2012.   DOI
20 Customer Perspectives on Customer Reviews and User-Generated Content, www.powerreviews.com
21 이승희, 김미영, 박수경, "명품 복제품에 대한 소비자의 태도와 브랜드 자산에 관한 연구: 브랜드애착의 매개효과를 중심으로," 소비문화연구, 제10권, 제3호, pp.87-104, 2007.
22 김구성, "한국과 중국 소비자의 위조품 태도와 만족과 불만족 요인 비교연구," The Journal of Digital Policy & Management, 제11권, 제5호, pp.169-178, 2013.
23 C. A. Matoset et al, "Consumer attitudes toward counterfeits: a review and extension," J. of Consumer Marketing, Vol.14, No.1, pp.36-47, 2007.
24 L. Cesareo, "Counterfeiting and Piracy-A Comprehensive Literature Review," Springer Briefs in Business, 2016.
25 P. Thaichon and Safa Quach, "Dark motives-counterfeit purchase framework: Internal and external motives behind counterfeit purchase via digital platforms," J. of Retailing and Consumer Services, Vol.33, No.2016, pp.82-91, 2016.   DOI
26 V. V. Cordell, Nittaya Wongtada, and Robert L. Kieschnick Jr., "Counterfeit Purchase Intentions: Role of Lawfulness Attitudes and product Traits as Determinants," J. of Business Research, Vol.35, No.1, pp.41-53, 1996.   DOI
27 안아림, 민동원, "소비자 온라인 리뷰(OCR)가 제품에 대한 태도와 구매 의도에 미치는 영향," 소비자학연구, 제22권, 제3호, pp.23-50, 2013.