Browse > Article
http://dx.doi.org/10.5392/JKCA.2015.15.04.420

The Relationships among Leader-member Exchange(LMX), Leader Integrity, Perceived Team Efficacy, Organizational Citizenship Behavior  

Park, Jae-Choon (단국대학교 경영학부)
Kim, Sung-Hwan (고용노동연수원)
Publication Information
The Journal of the Korea Contents Association / v.15, no.4, 2015 , pp. 420-430 More about this Journal
Abstract
This paper investigates the relationships between leader-member exchange(LMX), perceived team efficacy, and organizational citizenship behavior(OCBI, OCBO) in the Korea Post. Also the study investigates the moderator effect of leader integrity and the mediator effect of perceived team efficacy in the relationships between LMX and OCB(OCBI, OCBO). The multiple regression analysis were employed to test the hypotheses. The main finding of this study was as follows: First, LMX had a positive effect on the perceived team efficacy. Second, the perceived team efficacy had a positive impact on OCB(OCBI, OCBO). Third, the perceived team efficacy completely mediated effect on the relationship between LMX and OCBI. Also the perceived team efficacy partially mediated effect on the relationship between LMX and OCBO. Fourth, the positive relationships between LMX and OCB(OCBI, OCBO) were stronger when leader integrity was high rather than low. In particular, this review concludes with implications for future research, limitations of this study, and practical application.
Keywords
Leader-member Exchange(LMX); Leader Integrity; Perceived Team-efficacy; Organizational Citizenship Behavior(OCBI, OCBO);
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
연도 인용수 순위
1 C. R. Gerstner and D. V. Day, "Mete-analytic review of leader-member exchange theory: correlates and construct issues," J. of Organizational Behavior, Vol.22, pp.789-808, 1997.
2 R. Ilies, J. D. Nahrgang, and F. P. Morgeson, "Leader-member exchange and citizenship behavior: A mete-analysis," J. of Applied Psychology, Vol.92, No.1, pp.269-277, 2007.   DOI   ScienceOn
3 박재춘, "대상유사성모형으로 본 조직시민행동에 대한 LMX, 조직정치 및 자기효능감의 효과", 한국행정연구, 제22권, 제3호, pp.91-123, 2013.
4 차동옥, 김정식, 곽신근, 신유순, "리더-부하간 교환관계가 정서적 몰입과 근속적 몰입에 미치는 영향", 한국콘텐츠학회논문지, 제10권, 제1호, pp.353-364, 2010.   DOI
5 I. J. H. van Emmerik, "It is not only mentoring the combined influences of individual-level and team-level support on job performance," Career Development International, Vol.13, No.7, pp.575-593, 2008.   DOI   ScienceOn
6 박재춘, "조직공정성과 조직시민행동의 관계에서 사회적관계(LMX, TMX)의 매개 및 조절효과", 한국행정연구, 제23권, 제2호, pp.275-309, 2014.
7 J. B. Kellett, R. H. Humphrey, and R. G. Sleeth, "Career development, collective efficacy, and individual task performance," Career Development International, Vol.14, No.6, pp.534-546, 2009.   DOI   ScienceOn
8 http://www.munhwa.com/news/view.html?no=2014121801070621085001
9 박재춘, 이영미, "공공부문에서 관계 및 변화지향 리더십행동과 조직변화몰입의 관계: 리더 도덕성의 조절효과와 LMX의 매개효과를 중심으로", 한국인사행정학회보, 제13권, 제2호, pp.241-273, 2014.
10 이규만, 안관영, "변혁적 리더십과 리더-구성원 교환관계 및 구성원 반응간의 관계", 인적자원관리연구, 제13권, 제4호, pp.107-123, 2006.
11 F. Dansereau, G. Jr. Graen, and W. J. Haga, "A vertical dyad linkage approach to leadership within formal organizations: A longitudinal investigation of the role making process," Organizational Behavior and Human Performance, Vol.13, No.1, pp.46-78, 1975.   DOI
12 R. Kreiter and A. Kinicki, Organizational behavior, Chicago: Richard D. Irwin, Inc. 1995.
13 차동욱, 심원술, 서재현, 이호선, 리더십, 한경사, 2011.
14 G. B. Grean and M. Uhl-Bein, "Relationship-based approach to leadership : Development of leader-member exchange theory of leadership over 25 years : Applying a multi-level multi-domain approach," Leadership Quarterly, Vol.6, pp.219-247, 1995.   DOI   ScienceOn
15 A. D. Stajkovic and F. Luthans, "Social cognitive theory and self-efficacy: Going beyond traditional motivational and behavioral approaches," Organizational Dynamics, Vol.26, No.3, pp.62-74, 1998.   DOI
16 A. Bandura, Self efficacy: The Exercise of Control, USA, W. H., Freeman Company, 1997.
17 김정식, 이동우, 유호상, 윤태식, "리더의 코칭이 구성원들의 직무만족과 직무몰입에 미치는 영향", 한국콘텐츠학회논문지, 제11권, 제7호, pp.374-386, 2011.   DOI
18 C. B. Gibson, A. E. Randel, and P. C. Earley, "Understanding group efficacy: An empirical test of multiple assessment methods," Group & Organization Management, Vol.25, No.1, pp.67-97, 1996.   DOI
19 A. Bandura, "Exercise of human agency through collective-efficacy," Current Directions in Psychological Science, Vol.9, No.3, pp.75-78, 2000.   DOI   ScienceOn
20 B. Shamir, "Calculations values, and identities: The sources of collectivistic work motivation," Human Relations, Vol.43, No.4, pp.313-332, 1990.   DOI
21 류수영, 이경묵, "군자적 리더십이 집단 효능감과 집단 응집성에 미치는 영향: 리더에 대한 신뢰의 매개효과 검증", 조직과 인사관리연구, 제34권, 제4호, pp.29-59, 2010.
22 박희진, 손영우, "임파워링 리더행동과 팀원들의 학습행동 및 교류기억의 관계: 팀효능감, 혁신성향 및 리더에 대한 신뢰의 매개효과", 한국심리학회지: 산업 및 조직, 제22권, 제1호, pp.1-25, 2009.
23 김민정, 신유형, "팀 목표 지향성과 팀 조직시민행동 간 관계에 대한 팀효능감의 매개효과", 한국기업경영학회, 제20권, 제3호, pp.175-193, 2013.
24 이상욱, 현대 조직의 리더십 적용, 시그마프레스, 2007.
25 T. A. Wright and J. C. Quick, "The emerging positive agenda in organizations: Greater than a trickle, but not yet a deluge," J. of Organizational Behavior, Vo.30, pp.147-159, 2009.   DOI   ScienceOn
26 M. E. Palanski and F. J. Yammarino, "Impact of behavioral integrity on follower job performance: A three-study examination," The Leadership Quarterly, Vol.22, pp.765-786, 2011.   DOI   ScienceOn
27 S. B. Craig and S. B. Gustafson, "Perceived leader integrity scale: an instrument for assessing employee perceptions of leader integrity," Leadership Quarterly, Vol.9, No.2, pp.127-145, 1998.   DOI   ScienceOn
28 M. E. Brown, L. K. Trevino, and D. A. Harrison, "Ethical leadership: A Social Learning Perspective for Construct Development and Testing," Organizational Behavior in Human Decision Process, Vol.97, pp.117-134, 2005.   DOI   ScienceOn
29 김상덕, "공급체인 리더의 관계적 행동이 리더의 도덕성과 팔로워의 재무성과에 미치는 영향: 리더윤리성의 역할", 한국마케팅저널, 제13권, 제3호, pp.183-208, 2011.
30 J. Y. Jiang, K. S. Law, and J. M. Sun, "Leader-member relationship and burnout: The moderating role of leader integrity," Management and Organization Review, pp.1-25, 2013.
31 김종철, 박재춘, "공무원의 노조몰입 결정요인과 조직시민행동에 미치는 영향에 대한 실증연구", 한국행정연구, 제19권, 제1호, pp.51-78, 2010.
32 P. M. Podsakoff and S. B. Mackenzie, "Organizational citizenship behavior and sales unit effectiveness," J. of Marketing Research, Vol.31, pp.351-363, 1994.   DOI   ScienceOn
33 A. A. Smith, D. W. Organ, and J. P. Near, "Organizational citizenship behavior: Its nature and antecedents," J. of applied Psychology, Vol.68, pp.653-663, 1983.   DOI
34 김성수, 조직문화유형이 구성원의 조직몰입과 조직시민행동에 미치는 영향, 조선대학교 대학원, 박사학위논문, 2008.
35 D. W. Organ, Organizational citizenship Behavior: The Good Soldier Syndrome, M.A: Lexington, Books, 1988.
36 L. J. Williams and S. E. Anderson, "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors," J. of Management, Vol.17, pp.601-617, 1991.
37 김혜진, 김비아, 이재식, "조직구성원의 문화성향에 따른 조직시민행동의 차이", 한국심리학회지:산업 및 조직, 제25권, 제2호, pp.265-297, 2012.
38 R. D. Hackett, J. Faith, L. J. Song, and L. M. Lapierre, "LMX and organizational citizenship behavior: Examining the links within and across Western and Chinese samples," In G. B. Graen(Ed.), Dealing with diversity(A volume in LMX leadership: The series, pp.219-264), Greenwich, CT: Information Age, 2003.
39 D. L. Jung and J. J. Sosik, "Transformational leadership in work groups: The role of empowerment, cohesiveness, and collective efficacy on perceived group performance," Small Group Research, Vol.33, No.3, pp.313-336, 2002.   DOI
40 G. Chen and P. D. Bliese, "The role of different levels of leadership in predicting self- and collective efficacy: evidence of discontinuity," J. of Applied Psychology, Vol.8, No.3, pp.549-556, 2002.
41 S. G. Cohen and D. E. Bailey, "What makes teams work: Group effectiveness research from the shop floor to the executive suite," J. of Management, Vol.23, No.3, pp.239-290, 1997.   DOI
42 T. C. Brown, "The effect of verbal self-guidance training on collective efficacy and team performance," Personnel Psychology, Vol.56, No.4, pp.935-964, 2003.   DOI   ScienceOn
43 F. O. Walumbwa, P. Wang, J. J. Lawler, and K. Shi, "The role of collective efficacy in the relations between transformational leadership and work outcomes," J. of Occupational and Organizational Psychology, Vol.77, pp.515-530, 2004.   DOI   ScienceOn
44 한진환, "서번트 리더십과 조직시민행동의 관계에서 임파워먼트의 매개효과", 한국콘텐츠학회논문지, 제11권, 제9호, pp.303-314, 2011.