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http://dx.doi.org/10.5392/JKCA.2015.15.10.292

Nurses' Perceived Organizational Culture, Verbal Abuse and Job Stress  

Lee, Yoon-Shin (가천대학교 간호학과)
Park, Sung-Hee (경민대학교 간호과)
Publication Information
The Journal of the Korea Contents Association / v.15, no.10, 2015 , pp. 292-304 More about this Journal
Abstract
The purpose of this study was to investigates the relationship among nurses' organizational culture, verbal abuse by doctor and nurse, job stress. A survey using a structured questionnaire was conducted with 235 nurses of 4 hospitals. Collected data were analyzed with mean, standard deviation, t-test, correlation analysis, stepwise multiple regression. This study reported the culture is different depending on the hospitals. And relation-oriented culture had a significant positive correlation to verbal abuse by doctor and nurse and innovation for verbal abuse by doctor. Respectively showing explanatory power job stress score serving as the major predictor variable for relation-oriented culture and verbal abuse by nurse 6.5%. The results of this study suggest that type of organizational culture should be regarded as important factors of job stress and verbal abuse. The results imply that hospital administrators should pay attention to the organizational culture to decrease their job stress through effective communication programs.
Keywords
Organizational Culture; Verbal Abuse; Job Stress; Nurses;
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Times Cited By KSCI : 17  (Citation Analysis)
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